Al's Big Burger — Restaurant in Albany

Been here a few times and the first few was okay, my order was correct. and the young ladies who are cashiering are alway nice. the last three times in a role the first mistake was they charged me 3 baby burgers when the Indian guy took our order by phone the second time they added mustard when we simply said no mayo no mustard the burger was wasted because the mustard was all over the burger and my husband can’t eat mustard. the 3rd time we asked for a double cheese burger with cheese and when my husband check his burger in the parking lot their was no cheese, the Asian lady who looked like the supervisor apologizes for the mistake and she put one piece of cheese on the double cheeseburger. On an order that they messed up and charged $45. 96 and said she won’t charge me for the cheese and yet still didn’t give me my receipt that I’ve asked for when I arrived. when my husband called to placed our order, the young Caucasian man who is answering the phone is always rushing to get off the phone (anything else anything else) that was his attitude every time and when I come to pick up my order is wrong. I have to keep asking for my receipt every time I go here and only once I was given my receipt on the night when they messed up my order and charged me for 3 baby burgers, my receipt was handed to me right away by the young ladies who were cashiering. I like this place it has a classic vibe to it and the burgers are good but is getting too expensive. We order the same thing every time only once we added zucchini fries but that’s it. Shouldn’t cost too much. my husband ordered a 2/3 Lb Double Burger With Cheese $14.50 and two 1/6 Ib Baby Burgers $6.75 with two orders of French Fries $4.75 our order stay the same unless we add a extra fries or zucchini fries and my order total change every time and since I have to keep asking for a receipt and never received it because they always seem to be busy or just ignoring my request. the simple fact that the cashier guy who placed my phone order doesn’t have to stand there and watch the burgers get grilled, he can simply assist me by getting me my receipt. I have to look at my bank statements. I just hope they take care of this nice classic place and take the time to pay attention to the customer order and give a receipt without the customer having to ask for one. put employees on the phone who don’t seem to be in a rush to get you off the phone because that’s how you mess up the customers order. I gave 4 ⭐️ because one star wouldn’t be fair to the people who are making the food they are doing a good job!.. below are my bank statements for the last 3 orders that I’ve placed.

CHK PURCHASE AL'S BIG BURGER. ALBANY CA -$64.00

xxxx40 CHK PURCHASE AL'S BIG BURGER. ALBANY CA -$38.76

xxxx90 CHK PREAUTH AL'S CHK AL'S BIG BURGER....

If there’s one place that’s been a constant in my life, it’s Al’s Big Burger in Albany, CA. For the past 25 years, Al’s has been my go-to spot for the ultimate comfort food experience. From my middle school days to now, nearly turning 40, my affection for Al’s has only grown stronger.

Let’s talk about the main event: the bacon cheeseburger. It’s nothing short of perfection. The burger is always cooked to juicy perfection, the bacon crisp, and the cheese melted just right, creating a symphony of flavors that dance in your mouth with every bite. Pairing this with their golden, crispy fries and the unparalleled creamy, dreamy peanut butter shake is the epitome of a classic American meal that can’t be beaten.

But it’s not just the food that keeps me coming back year after year—it’s the nostalgia and the consistently warm, welcoming atmosphere that makes Al’s feel like home. Walking into Al’s is like stepping into a time machine, where for a moment, you can relive those carefree days of youth while enjoying a meal that’s as delicious now as it was back then.

Over the years, I’ve seen trends come and go, but Al’s Big Burger remains timeless. It’s a testament to the quality of their food and the love they put into each meal. Whether you’re a long-time local or just passing through Albany, Al’s is a must-visit for anyone seeking a taste of burger heaven.

Here’s to Al’s Big Burger—may it continue to be a beacon of culinary delight for many more years to come. If you haven’t yet had the pleasure, do yourself a favor and drop by. You might just find yourself writing a glowing review 25 years...

Great location, a short walk from El Cerrito Plaza Bart Station & Plaza. When I'm passing through shopping or doing errands I make it a plan to visit Al's. It's run by a nice Korean-American family, it's an Albany hallmark. The prices are great for a great portion. Usually order the Fish 🍔 with Fries and a Large Sprite, today got the Cheeseburger with mushroom and the works. Man was I filled 😊, this place pulls folks from different walks of life, & everyone's polite, opening doors for others, saying excuse me, offering others their table (for me 2x). Once someone leaves their table someone quickly wipes down table. Your order isn't that far behind. I always make it a point to say thank you to my servers & once I depart. There's a restroom around the back, you'll need to ask for the 🔑. If you're in the area, doing errands or passing through it's a great 🍔 joint. They close @...