BJ's Ice Cream Parlor — Restaurant in Albany

The ice cream is OK, its not anything amazing and nothing you couldn't get in a pint from the grocery store. The waffle cones are good but that's not exactly why you go to a ice cream parlor. This place was so hot inside and either the owner keeps the AC at 85 at the expense of the patrons and employees because they are cheap AF or they are failing and can't afford it. The ice cream of some flavors was so soft it was melting as she scooped it. Im sure it was from the sun blaring in through the windows with broken curtains that the freezers couldn't possibly keep up. Our ice cream was melting even faster with the heat in the shop and then to make matters worse the owners allowed the shop to nearly run out of napkins on a Saturday with every despenser empty and the poor girl said all She had left was in the basket behind the counter after handing me a few. With Sugar Js moving over from corvallis this place will not see me or my family again. Not only are they too cheap to have AC for the patrons and employees they are too freaking lazy or cheap to allow for credit card tips for the employees working their butts off to make them money. I prefer to support companies that treat their employees with respect and dignity and let them earn a living when they are literally making the owners living for them. This place has gone down hill over the years and is now no better then the junky little...

Won't return due to horrible customer service. Went here with my 4th grader and two of her softball teammates for an after-game treat. The girls were using another mom's phone to take silly selfies and wanted to include the ice cream in the background from their table right next to the parents. All of a sudden, one of the young women behind the counter started yelling at them that they needed to delete any pictures "right now!" because she thought that she might have been in the background of a picture without them asking her permission. Really? They're 9 and 10 years old and were extremely polite to the employees the entire time. Completely rude and unnecessary on the part of the employee behind the counter. If she had a concern, she should have spoken to the kids' moms or respectfully asked the kids not to take any pictures in case she might be in one, not yelled at them as though they were purposefully doing something to...

EDITING 9/6 TO ADD: COVID CONCERN LIKE CRAZY LOOSE HAIR AROUND FOOD AND NO HANDWASHING!

PULLED UP TO GET SOME OF OUR FAVORITE ICE CREAM AS AN END OF SUMMER/BACK TO SCHOOL TREAT, AND SEE THEY HAVE A PAPER SIGN TAPED TO THE WINDOW THAT "MASKS ARE OPTIONAL." SAT THERE FOR A MINUTE CONSIDERING WHETHER WE WANTED TO GIVE BUSINESS TO SOMEONE WHO IS IGNORING THE STATE MANDATE, AND SAW THEY HAD A LONG HAIRED GIRL WORKING THE COUNTER WITH HER HAIR LOOSE, SHE PROCEEDED TO GO OUT OF THE ROOM, GET A HAIR TIE, AND COME BACK TO THE COUNTER TO PUT HER HAIR UP WITH HER HANDS, THEN WENT RIGHT BACK TO HANDLING THE MILKSHAKE CUP FOR THE CUSTOMER WITHOUT WASHING HER HANDS.

LEFT WITHOUT GOING IN, DISAPPOINTING.

-Previous Review: Raspberry cheesecake icecream in a fudge edged waffle...