Blaze Pizza — Restaurant in Albuquerque

We placed an order using their webpage, and asked deliver to our house. And at the time to deliver, we received a message that the order was canceled. We drove to ask for a clarification, and the staff look lost and disorganized.

They said they didn’t have the order, and then after a long back and forth they finally gave us the money back. They were full of excuses like staff, but either way is not professional.

One staff member in particular, a bald old guy with glasses was trying to dominate us with an aggressive dead guy look to the eye, and bunch is excuses in a very defensive way, until I got exasperate and asked for a refund, this not after 1:40 hrs lost because the missed order, and 20 minutes arguing with them of nobody offering any logic explanation or solution. Also, they wanted to charge us more than the original price online.

What I saw was like 15 pizzas piled up out of the oven behind the cashier, people walking out; people waiting for hours just to place the order, pizzas coming out of the oven over done, online orders getting cancelled without explanations, and no automatic refund, and nobody answering the phone. In summary complete disorganization.

The only excuse was “we are low staff”, but they are enough staff, just very disorganized. Honestly is the worst costumer service I ever experience. If I could give them zero starts, I would do it, is called fast food, because is fast.

The only thing they are good is in giving excuses. The manager was disappeared, if there was a manager at all. What they need to do is training the staff better, and having a better execution in...

Blaze Pizza at Coronado has always been one of my favorite food spots in the city. Though there is another location up north on Paseo; this one for whatever reason always seems to have a bit more of a pulse. Things looked to be running smoothly during my most recent visit last week. As always, I choose the build-your-own 2 top pizza option (about $8 after-tax), which is always fun as you get to pick out all of your favorite toppings. One of the things I appreciate about Blaze is their willingness to openly display the calorie count for each topping item. It allows customers (like me) to make more conscious choices while constructing their pie so that don't walk away with a near stopping pizza. When finished choosing my toppings, I proceeded to the cash register and grabbed myself a side drink. The house-made refreshments are usually pretty good and something I recommend trying instead of a quintessential fountain drink. After a short wait (which is typical), my pizza was ready and sizzling hot to the touch. This Blaze is usually good about not leaving their pizzas in the fire for too long, as blackened spots and burned edges are a rare sight at this restaurant. In closing, Blaze on Menaul is a hip pizza joint that can appeal to every demographic. Its greatest quality: granting its patrons a degree of creative freedom that is rare to experience anywhere else. Plus, employees are always restocking ingredients so that your favorite toppings are never unavailable when looking to build your own pie. Definitely a place I hope to see still operating at the same standard for many...

THE BAR HAS BEEN RAISED!!

The whole experience was top notch, was our first time eating here. My wife suggested for us to try out a new pizza place to eat so we went to this Blaze Pizza which located on the outside of Coronado Mall. I told the employee that it was our first time being at the place. She was awesome at explaining to us how to order. You can do it in two ways 1- you can choose from 8 signature pizza's that are totally customizable. 2- you can build your own pizza from scratch. I opted in for option 2. -You can choose from 5 different kinds of dough original dough * high-rise dough * cauliflower crust * Keto crust . -Then you can choose from 4 different sauces which you can have more than one on the same pizza they can split the sauces in half. The sauces are classic red sauce * spicy red sauce * white cream sauce * garlic pesto sauce. -Get to choose what kind of cheese you like on your pizza and again you can mix and match the cheeses. The cheeses are feta * goat * gorgonzola * ovalini mozzarella * parmesan * ricotta * shredded mozzarella * vegan cheese -Get to choose your meats, meats are applewood bacon * grilled chicken * italian meatballs * italian sausage * pepperoni * salame * smoked ham * spicy chorizo (vegan) Once you are done getting what you choosing all your topping they literally goes on the fire oven in front of you, 180 seconds later they call your name when eats ready. It is such an incredible concept, I loved the whole experience my NO#1 stop for pizza...