We made a reservation 5 days in advance. We were celebrating our Valentines on the 17th of Feb 2024. We get to the restaurant at 757p. We reserved for 8 pm. We get in, and the hostess stated it'd be 15 mins because our reservation was FOR 815p. The reason why I know it was for 8 pm is because we had to pick the best traffic route at 730! A big city, we had to plan accordingly. So despite her stating a different time, we flowed along. So in time we got seated. The restaurant was packed. I am not an expert. There were aprx 2 tables in a walking zone (pretty sure against the fire code). In between the bar and wine cellar walk path, someone must have thought it would be a good idea to have customers sit there. We were seated there... in a pathway....of employees getting the customers their drinks and whatnot. Now, my fiance and I were trying to be understanding seeing how busy Seasons 52 had been. While waiting for our waitress at our table, we got bumped into by staff and customers trying to pass through the walkway. Our waitress came and asked our drinks. I know, I should have complained about our seating right there, but I'd thought I'd be fair and not go that route since they were busy. We eventually ordered and ate while people were passing continuously. I'm going to be fair and mention how delicious the food was ☆☆☆☆☆☆☆☆☆☆ ten stars for the food and chef. We got our drinks and ordered dessert. We usually order coffee with our dessert. Our waitress came and brought our check/bill. She took off so fast we couldn't inform her we still wanted to order. She passed aprx 4-5 times looking at our bill and not asking if we needed anything. The atmosphere of her body language was, I'm leaving, and you need to pay. I will mention they close at 10, it was 930p. It was obvious she was done. At that point, I decided to get the manager and let her know where we were placed was not acceptable. The manager Erica didn't want to hear what I had to say, nor did she apologize. She!- Erica, the manager, said it was our fault for not stating we wanted a good seat. This was unacceptable. An employee at the bar saw we we're very upset and leaving. He said, is there anything I can help you with? We informed him of the situation and the rudeness of the manager. He apologized and asked for us to give them another chance. We appreciate his positive attitude and trying to make the situation better. His name is Nate and deserves a raise! Never expected this at this restaurant. Our Valentines was ruined.