Mario's Pizzeria & Ristorante Juan Tabo and Menaul — Restaurant in Albuquerque

So terribly disappointed. The location on Menaul is our go to location. Love the carrot cake. We called at 7pm from the parking lot of the movie theater for our dinner. My husband had the call through the Bluetooth in the car, so I could hear the entire conversation. It took a while to answer. She answered "Mario's, can you hold?" Before my husband could answer, music comes on. When she gets back on, he asks what were the specials, because we know they have daily specials written up on the board each day that aren't on the online menu. She said there were none. So hr asks if they have the lobster raviolis. She said "oh we have fish & chips and baked ziti if that's what you mean." Rude! Then he asks what soups do they have. "Minestrone and green chili potato." Score, the green chili is my favorite. So he orders the chicken parm sub fettuccine alfredo. She tries to get him to order somehting else, instead of subbing for fettuccine alfredo. With the green chili soup. Build your own pasta with penna pasta, creamy pesto no tomatoes and salad with ranch. Last chicken cacciatore with the green chili soup. And of course a giant slice of the carrot cake. Total, just shy of $65. My husband has worked in food service for over 25 years, he complains the whole ride over and tells me to check the order when I go in to pay. Our food isn't done, so I wait. I notice the board has green chili baked ziti with chicken. Well that sounds tasty, wish I would have known about it. When the food is ready I check... They had stacked my hot soup and the bread on my cold carrot cake. Not a huge deal, but I ask for a bag to separate them. I check the entrees, tomatoes loaded on the pesto penne. I point it out to the manager. He checks the receipt and says it's not noted on the receipt. I tell him my husband had the phone on speaker, he told her no tomatoes. He's says okay, we'll fix it but it will take a little while. Sure, I can wait. Takes about 8 minutes. We are pulling into the driveway and I feel something hot on my lap; wet and very hot. The lid of the soup had cracked and the soup spilled out, through the paper bag and was burning my lap. Get in the house, find that they gave us two minestrone soups (one spilled on my lap), not the green chili. The dinner portion of chicken parm was one tiny, thickly breaded chicken breast. The fettuccine alfredo, was linguine. The pesto penne pasta still had a few tomatoes in it. Apparently they just scrapped off the tomatoes and redressed it. :-( But hey, the carrot cake was good,...

My wife and I came in for dinner. This was our first "dine in" experience. We ordered the Italian sampler for an appetizer and that was satisfying. I ordered the Goodfellow meal which came with Chicken Parm, Stuffed Shells, and Beef Lasagna. The stuffed Shells were just a bit watery but the rest of the dish was acceptable for the 20$ price. My wife ordered the Philly Cheesesteak and a slice of cheese pizza. The pizza was phenomenal as usual. The Philly was absolutely awful though. It had no flavor at all besides the taste of grease and bread. I could tell that there were no seasonings at all. The entire flavor structure of a Philly comes from the well seasoned toppings, but it was clear that they had forgot to season it this time. Not a huge deal, mistakes happen, I understand this. We spoke to the manager who came to hear our complaint, a shorter gentleman with short black hair. We described the problem to him and asked if this could instead just be replaced with a piece of cake. After all we were very happy with the rest of the meal. Our server then came to us with the check, and I noticed that the sandwich was not comped. I asked if we were expected to pay for the half eaten, grease ridden atrocity that they were passing off as a Philly and was told by my server that the Kitchen Manager had explicitly said that they would not be comping the sandwich. I paid it, and tipped my server because he was excellent and it's not his fault. However this is extremely unprofessional in my opinion as a KM should take pride in his product and this action spoke to where his priorities fell. So now instead of a loyal returning customer, paying much more money in future visits, they have now lost our interest and given a customer to Dions. But hey, at least he saved his company 13.50$. Thank you for coming to my...

Mario's on Juan Tabo has some of the most amazing food I have tasted in a very long time. They have this Seafood Pizza (you must like seafood of course) that is just fabulous. The sauce is similar to an alfredo sauce with cheese and then all kinds of seafood on top of the pizza above the sauce. When you pull a slice apart, the cheese strings and the flavor is so wonderful.

Mario's also has a lot of other delicious foods. My husband adores the spaghetti and meatballs. He gets that about two out of every three times. I like a variety of Italian foods, so I've tried many of their foods and I haven't had a dish yet that I don't like enough to eat two to three times a week. Lol.

Mario's has a diverse menu from regular Italian food to specialty pizzas, salads, subs and sandwiches - great Italian food and New Mexican food. There is absolutely something for everybody there.

Mario's has some of the most amazing desserts. There is the carrot cake that's big enough to have two people munch on it for three days. They have a chocolate cake that's almost as big and absolutely scrumptious. They also have tiramisu which just melts in your mouth. They have a special kind of ice cream that is hard to find and my husband likes to get that often. Also their cheesecake is wonderful.

The inside of Mario's is quite large, they can hold a number of people. They have tables and seating in the front of the restaurant, then there is a larger area in the back which can hold groups. The tables are a typical three-by-three, I believe, with four chairs around. The inside of the restaurant has always been clean, neat with a wonderful aroma when you walk in.

Mario's, for my husband and I, is a special occasion restaurant. I foresee us continuing to go to Mario's for many...