GO TO MENCHIES INSTEAD! Worst customer service in Nob Hillš Okay so first,donāt be mislead by the stars. I have to put at least one to leave a comment. So I brought my 2 kids and husband to get fro yo! Right, summertime is fun and fro yo is āsupposed to be funā. Not here folks. We looked past the fact they have a very limited selection of both flavors and toppings. The very rude tall larger woman standing at the counter without the slightest smile should be working security or some type of business like that because she made us all feel uncomfortable just walking in the door and I dreaded walking to the register. So we put our bowls on the scale. $25 good price. Mind you the store is full they have been getting customers all day. My husband pulls out a $100 bill. She just stares at him like in the weird off putting aggressive way she did when we walked in. But says nothing. He says can you take this handing her the bill? She didnāt even look in her register to check before she points out the doors directing him across the street to Kellyās brew pub to break the $100. Iām quite sure they donāt appreciate her doing that btw. They said so. Anyway we are sitting in the booth watching our fro yo melt because we couldnāt start eating it until he handed her the cold hard cash she wouldnāt accept to begin with. My 3 year old wants chocolate. So I told my son to grab her bowl and throw choc chips in it before the final weigh. When he walks up the woman puts her hand on the bowl and asks my son what heās doing? He says heās adding chips to the fro yo. She glares for another awkward moment then allows him to. He puts the bowl back up on the scale as we wait for poor Kellyās to break the bill and watch as our bowls full of fro yo are melting. Finally I get up and realize that I donāt have to put up with this horrific customer service experience and tell her Iām taking my family all the way to Menchies in far NE Heights instead as they actually offer a good experience to their customers. Needless to say Menchies was awesome more flavors more toppings and employees who made us feel like the valued customers we are. Donāt waste your time with this place. If you canāt drive to NE Heights just go to...
Ā Ā Ā Read moreThe ice cream is pretty good, but the price is outrageous! I have been to places like this before and am aware that it can get expensive quickly depending on how much you put in your cup. So I was very intentional about how much I put in. I had about 6 bites of ice cream in my cup and had him put ONE TEASPOON max of topping in my cup. (I now wish I had a pic to post) This small amount costed $4!! Afterwards the person working told me I could have gotten a full pint of their pre-packaged ice cream for $5. I would have appreciated knowing I could have gotten A LOT more ice cream for one more dollar BEFORE.š I won't...
Ā Ā Ā Read moreThe cookies at Olo are, without a doubt, some of the best I've ever eaten! We especially love their signature Olo Sugar Cookie which is made with ground flax meal rather than eggs and Spectrum vegetable shortening. Despite these healthier substitutions the cookie is still absolutely delicious and perfectly soft. These cookies are also not overly sweet which is often the case with sugar cookies. My kids the love the fun rainbow sprinkle addition! We love to give these as little gifts to teachers and new neighbors. This place is so much more than just frozen yogurt! Give the other...
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