Baskin-Robbins — Restaurant in Alexandria

I would give this location zero stars if I could. When my family and I walked in we weren’t greeted , but customer who walked in after us was greeted. My husband requested a banana split and the employee started making it when it was time to cut banana in the cup he proceeded to get a knife out of the sink did not rinse it off but wiped it on his dirty apron. I guess he didn’t want to get his hands wet because he have a brace on his hand and wrist. While making the banana spilt he touch his nose and ears several times. This is totally cross contamination and someone can get very ill from this !!!!!!!!! Please train your employees better !!!!!!! No one cares about customer service these...

Ice cream was good. Would be nice if employees offered suggestions (besides the flavor of the month) as there are so many flavors and treats to choose from! Would also be nice if there were more tables or at least extra chairs - it was difficult for 6 adults to enjoy our ice cream together. There were only 4 tables/12 seats that I saw (two 4-tops and two 2-tops). Oh and there were numerous signs that said if you bought two scoops you would get a free waffle cone, but the 3 of us who got two scoops were charged for our cones. We didn't complain, but I recommend looking​ at your receipt if you care about getting what...

This is the old-school ice cream shop you visited as a kid. Good selection of ice cream and lots of different candies to mix in, if that's your thing. They also have ice cream cakes you can purchase as is, or have one special ordered. There is not a lot of seating, but there always seems to be one available. Most people take their ice cream to go. Local business that's been around for...