La Casa Restaurant — Restaurant in Alexandria

I recently wrote a review stating this place kicked out my father, the only black man in a room full of white customers. The owner responded to review, inappropriately, stating that it’s not racist and my accusation is absurd because the manager who told him to leave is a person of color. The reason they asked him to leave is because he was being ‘loud’ and ‘disruptive’. First of all, the owner’s response is what I consider ‘gas lighting’. The owner is neglecting that someone (a customer) felt that they were wronged by the staff and the owner just made excuses for it. The important context of the situation is that, white people were complaining (and apparently leaving) because my father was being ‘loud’. The interesting thing here is that, absolutely no one asked my dad to be mindful of his volume. Someone being loud without realizing they’re being loud is not a valid reason to kick them out of an establishment. They wouldn’t even tell him why. They just made him pay and leave. My dad didn’t find out why until he wrote a review and the owner responded, gaslighting him. Something that should be understood here is that white people have a history of judging others who they do not understand. They saw a black man speaking ‘loudly’ and got uncomfortable because of THEIR racial bias. I’m confident in this because this is a sad old tale. Instead of giving him benefit of the doubt and politely asking him to keep it down, they kicked him out. He also was minding his own business, so he was disrupting no one. He only talked to bartender. To the owner, using a manager who is a person or color to kick him out doesn’t make it okay. That’s just a poor excuse to support white people and their comfort. Saying people of color give good reviews excuses absolutely nothing. Your response lacks empathy and is extremely disappointing. The bottom line is, my father was probably speaking loudly without realizing, a lot of white people got uncomfortable, and the management supported the white folks in order to keep their money up. The customers were wrong to judge and complain, the management was wrong for how they handled that, and the owner is wrong for his inappropriate response. My dad is a human being and a customer as well and deserves respect just like...

This is a great family restaurant. My wife and I have been going here regularly for years. The staff and owners, whom are often there, are very friendly and attentive without hovering. The food is well above average for the price. I highly recommend anything with gyro meat here as it is the best I've had in the area. The pizza is very good as well. I honestly haven't tasted much else as we've been going here for so longer and ordering the same thing that we don't even order anymore, just walk in, sit down and our drinks and food just come. Other people we have taken here whom sometimes dare to have their own preferences and ignore our recommendations have been happy with what they have gotten as well so it seems like the food is just generally good.

That said, it is a family restaurant so you will have families, both big and small, particularly on the weekends. So if you're the type that is easily disturbed by children peaking over the booths at you while you eat or a sports team full of children talking about the game they just won (you can tell when they've lost - they just sit there and eat quietly), you should avoid weekends and typical meal times. I don't view this as a negative about the place as it is a family restaurant but I want people to know what they're getting into when they go so their expectations...

Half way through my second beer, I was asked to leave. The only explanation given was that there were complaints. I asked what the complaints were. I got no response. So I asked who made the complaints. And the lady pushed my bill towards me and asked me to leave. Then she turned and walked away. I found this quite curious, as I had spoken to no one but the bartender. I used no foul language. No inappropriate subject matter. And didn’t interact with anyone. As I looked around, I realized that I was the only black customer. So perhaps it was the color of my skin that offended. Either way, management needs a lesson on customer relations and conflict resolution. So the owner of the establishment replied and used the word “Disruptive”. Let’s define that word. Because I spoke to know one in the bar except the bartender. And I took a phone call. Exactly how can I be descriptive, sitting by myself? And even if that were the case, why had no one thought to come over a kindly ask me to take it back a notch?? And thirdly, sending a brown staff member to remove me doesn’t mean it wasn’t racially motivated. If I were a white man, would I have been asked to leave so...