Tiki Garden Thai Street Food Alexandria — Restaurant in Alexandria

We came here for a late lunch. It took quite some time for a server to come to our table to take our order. Once we placed our order, it took an excessive amount of time to receive our drinks. Our appetizer was decent and came out in a reasonable amount of time. Approximately 1 hour after having been seated, we still had not received our entrees. We asked for the check for what we had received, paid it and left. There was a minimal half baked apology and no manager came and asked about our issue. I will not return to this establishment.

At the host stand there is a sign that reads "...if you have high expectations...lower them." Or something to that effect. When I walked in I mentioned it to my party and they said I'm sure it's great.... I should have heeded the warning. My low expectations were met. Coming here was an incredible waste of time and money.

In response to you. Your server only apologized when we decided to leave. When we came in there were 4 people seated at 2 tables. Perhaps if you spent as much energy providing quality service as you do reviewing CCTV and responding in a nasty manner on google, we would have had a better experience. I would challenge you to take a look at all my reviews. Always honest, truthful, and accurate. You are in a public service position. I am very fair. Today, your service fell short of what was acceptable to my family. Do better.

Update: In response to your suggestion we watch The Menu, I did a little research. In that movie, the diners all die. What exactly were you insinuating with your response to my original post? Quite disturbing and unhinged for a business owner. I would avoid this place at all costs and I sincerely hope Google investigates your responses to any patrons who give a fair review of your...

Dined here for the first and last time today. The customer service is terrible. We didn't get a chance to eat our entrees because after waiting for over an hour and watching tables who were seated after us get their food we decided to leave. We only got a chance to try the crab Rangoon and curry puffs. Those dishes were fine... nothing great. Update.. the owner of this restaurant seems to be a lunatic who cannot handle unfavorable reviews. When we visited the restaurant it was not very busy and our server did not offer any apologies. We definitely did not and would never threaten anyone! We simply asked to pay for what we received in the lengthy amount of time we were in this establishment. To the owner- you need to develop a thicker skin. If you can't handle negative feedback you are in the wrong business! Insulting and lying about your customers is sad. Get a life! I have seen the Menu and it was quite a disturbing movie that did not end well for the patrons or the restaurant staff. It was quite violent! Not sure what your intention was for mentioning that movie, but I perceive it as a threat. You are very unprofessional. I will now be reporting you to Google, the Better Business Bureau, the City of Alexandria, Fairfax County Consumer Affairs and the Attorney General of Virginia. Communicating threats of death or bodily harm (including threats to kill or discharge a firearm) electronically, with the intent to place the recipient in reasonable apprehension of death or bodily harm, is a Class 6 felony. This can result in imprisonment for...

If it wasn't for the rice....

I came here hoping to find a new Thai spot. I ordered based on the Google photos. The staff was very nice. I tried two appetizers, the fried chicken and curry dumplings. The server did offer to remake the curry puffs, I passed. I wasn't a huge fan of either appetizer. I almost counted the restaurant out.

If it wasn't for the spicy Thai basil rice with beef I would have counted it out. The rice was good. I'll go for a normal level of spice if I come back.

Updating my review based on the response from the restaurant which that was changed 9 hours ago. The original response came off a little more friendly. Please note that a review is my opinion based on my experience with my food. It does not represent all of the food items. I didn't like the puff because some of my potatoes were hard and the puff was doughy. I let the server know upon first bite and I didn't want them remade. I was not charged for the item. I was never rude in my response and did not state that I would not...