Popeyes Louisiana Kitchen — Restaurant in Alexandria

I finally tried the famous Popeyes spicy chicken sandwich. It was a very good fast food chicken sandwich. However, we did have inconsistent customer service with mixed reporting about the wait-time. Initially, I was informed the sandwiches wouldn't be ready for 15-20 minutes. I ordered chicken fingers instead. However, the sandwiches ended up being ready before the chicken fingers. I was served one...but was offered a side I didn't want in lieu of a partial refund since the chicken fingers were more expensive. The employees had good intentions, but this felt a bit inefficient.

The sandwich was tasty and properly spicy. I will say that it may be a bit overhyped. In terms of fast food options, definitely top tier. But, the people out there arguing that the Popeye's spicy chicken sandwich is better than what you'd get at a solid gastropub are maybe a bit misguided. The heat isn't layered--it's all in your face. The sandwich is a bit on the thin side, making it less succulent. And, the bread is just fine. That's all fine as far as the price point and style are concerned, but I'm just pushing back a little bit against...

This location has lied abt having ghost pepper wings available after 9pm since they returned to the menu. I’ve gone several times at or around 9:05p and been told they were sold out. I had a feeling they were lying, but one day I decided to order online after 9pm and see what happened. I was able to successfully place the order and chose drive through to pick it up. When I went through the drive through I tried to order wings and sure enough I was told they were sold out. I pulled up to the window and told them I had an online order and got the wings I ordered with no problem. I drove back around and sat in the parking lot and placed another successful order for pick up for Ghost pepper wings proving they weren’t sold out like I was just told. I have no idea why they don’t want to serve the wings after 9pm but they are blatantly lying to customers...

My grandson takes the jingle love that chicken from popeyes to heart. He has ate popeyes chicken since he was a few months old. And the potatoes and gravy. With mac and cheese. Only down fall is they are really cutting back on the size of their tender straps. We get some that's barely over 2 inches. And if you eat in they will normally give you another one but they all on the shy side. And they cut back on the amount you get of potatoes and gravy. The cups ate smaller and the potatoes are also. You can smooth them out in the container and you have like a half a container. Also we don't like the new biscuits taste nope bring back the original please. And its not just one popeyes doing this its all. But I do have to say they are always nice and friendly. Clean and food taste great except the (biscuits) not...