Subway — Restaurant in Alhambra

Terrible service, first time I been here to this particular shop and I’m a big Subway fan. I got this coupon in the mail which I normally never see so thought I give it a try, during the sandwich creation stage, as the tomato slices seem unusually small, a bit bigger than a grape tomato, I asked for extra tomatoes, she then proceeded to tell me that there’s a limit of 6 pieces each, I ask if this is something new since I have probably eaten over 100 subways in the last couple of years, she then tells me this has always been the case. I then ask for extra lettuce, she literally pick up a few strands and sparsely cover my sandwich, I really wish I had taken a photo but was in shock by this behaviour since never have I had such an experience with lettuce, I could have counted how many strands, so then I asked for more lettuce and she says that’s all she can give.

Needless to say, I would never go back to this shop. I only came in cuz it was on my way, but next time I would rather drive another 15 min to another shop then to go...

The owner denied by email of training the employees to skimp on ingredients, but why would they be motivated to do so unless by training? All three servers put either 3, 4-1/2 or 5 of the thinnest sliced tomatoes and cucumbers on a footlong instead of standard 6 of normal slices i find at other stores. The owner says they will put more at my request, but why should i have to awkwardly inspect and request what should be standard? On another visit, the server had put away the bubbler drinks 3-1/2 hours before closing time at the owner's direction she said and on another visit put them away 2 hours early! The supply costs more than fountain drinks. The owner says company policy is to put them away 1 hour before closing. Another time i reported the server dropped food on the counter and put it back in my sandwich, but owner denied that also. Let them deny cheating customers and bad reviews affect...

Subways picked up the game again! For a while I would not eat there. Maybe it depends on store but recently I've been to three different Subways and their food is definitely increased for the better. More fresh vegetables not all sorts of pre-packaged junk lots of really good new sauces and a very good deal for the dollar. I used to work at Subway back and we hand cut all the meat and vegetables and it almost tastes like those days again. I get the veggie and cheese with a balsamic vinaigrette extra olives and added avocado with lots of fresh spinach and other goodies. Can't beat it...