Thai Bite Thai Cuisine — Restaurant in Aliso Viejo

I used to love this place. I would frequent almost every Friday after work. I would order my favorites to go & was always greeted by this super nice, smart, & efficient woman at the cash register. It would always take 15 minutes & ready within that time. As soon as I would come in, she would recognize me & have my food ready. That was then! They must have changed management because this woman is gone. The people at the cash register are utter incompetent. Once I order & came back in 15 minutes only to be told my order wasn't yet ready. I noticed five or six bags on the counter getting cold but assume none were mine. After another 15 minutes went by, I asked again about my order. Low and behold, it was on the counter getting ice cold! I was none too happy, but chalked it up to an honest mistake. I came back in a week, order the same thing, & return in 15 minutes. It wasn't ready! I asked them to check the packages, but none were mine. It took another 15 minutes (full 30 minutes) for my order to come out! Chicken fried rice! Again, I chalked it up to an unusual event. But when the 3rd and 4th visits provided me with similar results (late food, cold food, & utter incompetence at the counter), I demanded my money back & never will never frequent this...

Called in before hand to arrange for a large group of friends to sit down to eat lunch & tables were promptly setup for us by the time we got there.

Waitress was rude & had an attitude; she didn't even offer us the lunch special menu until I asked her about it. She even said that there was only 5 minutes left until the lunch special was to be over. I told her I was ready to order & she finally agreed that it was ok for us to order lunch special dishes WTH?? -2

Pad Thai w/ Tofu: 1 star Way too sweet & too spicy & it needed more tofu in this dish. They tried to put bean curd in this dish instead. WHY would you do this?? You don't think that people would notice??

Green Curry w/chicken: 4 stars Great balance of curry & coconut. Flavors in this dish made it yummy to eat.

Decor: Nice Thai theme: B

Service: D (fail at customer service; don't just assume that a customer doesn't want something, at least ASK) but at least they had tables set up for us by the time we got there.

Food: C+ (Green curry made up for the horrible Pad Thai)

Ambiance: Cozy little Americanized...

My husband showed me a takeout menu for lunch. I chose the RAMA meal. It sounded very good. I began eating and found it very good until I hit the cilantro. That ruined it for me. It tastes like soap. Many people cannot stand the taste of cilantro. This is not a simple case of preference. It is a difference that is genetic and causes cilantro to taste totally different to up to 20% of people. If somebody is vegetarian, vegan, or gluten intolerant, most restaurants will accommodate that need. I wish Thai Bite had at least mentioned cilantro on the menu item as most restaurants do these days. I never would have chosen it. I also would have told my husband to request “no cilantro.” Then I looked at the receipt and was shocked that the meal had cost $19.34 for lunch I cannot eat. If you don’t believe the genetic aversion to cilantro,...