Cinnabon — Restaurant in Altoona

My husband and I were at Cinnabon at the Flying J in Altoona and wanted to pick up a 6 pack of cinnamon rolls which is 17.00. We were told by the staff that we would have to pay 4.59 per roll because they just came out of the oven and were hot. I explained we don't care if they are hot and just want a 6 pack to go. She talked to her manager who said that we would have to pay 30.00 for the 6 pack because they were hot. I don't understand why the cinnamon rolls have to be cold to get the 6 pack price. It makes no sense and seems like a great way to charge customers double what the stated pricing is on the sign they display. There is no mention that the rolls would be twice as much if they are hot. Needless to say we are not...

Cinnabon doesn’t uphold their coupons, drove out of our way to use a coupon for a center of the roll and was told they were missing ingredients so they didn’t have one, even they were making everything else, not sure what the special ingredients are. However, they knew the fine print on the coupon real well and told us they don’t have to offer a substitution. I think it would be easier have to the right ingredients than to study the fine print and have to turn people away. Were frequent Pilot shoppers and come in often so it’s a shame. You kinda blew it...

Always looks closed from the outside. They need an "open" sign on the outside. Poor customer service. Stood there a long time and was never acknowledged. The Cinnabon was dry, not as good as...