KFC — Restaurant in Altoona

Food was good but service was terrible! We were waiting in line to order, no one at cash register. One person running around, looked right at us, said nothing, not even “be right with you”. Asked if anyone was taking orders and woman at drive through snapped at us. Finally came to take our order, was rude, wasn’t listening, obviously did not want to do it. A worker then came up and took over. He was pleasant but we had to repeat our order again. Worker who brought our tray with food to counter slammed it on counter and napkins and silverware went flying on the floor. He put new on our tray but left the other on the floor. No lids for sodas. A customer mentioned to them. When we left 10 minutes later, still no lids. Had to ask. Started accusing each other of whose job it was. Then, as I was waiting for lids, two gentlemen came to counter. Their orders were mixed up, part of order was wrong, items missing. No toilet paper in restrooms, restrooms needed to be cleaned. What a zoo! District manager needs to come and give some training!!! They were more concerned about drive-through than inside customers. They served 10 people inside in 40 minutes. Most had to wait to order. But, they got the drive through orders completed!!! So if you have to eat there, order in drive-through, then come inside and sit. Will...

I had written a review of this place and now I don't see it. Please eat at your own risk, my husband and I ate here on because it was convenient on our travels home on 9/23/18. We ordered Honey Gold KFC slider meals with wedges no mayo/w pickles, a chalupa and a crunchy Gordita. I ate the tenders, some off the bun because the bread wasn't fresh and took a couple bites of the Chalupa but it wasn't tasty so I didn't eat more. By the time I got home I was feeling very full and shouldn't have since I hadn't eaten much the whole day. I didn't sleep well and by morning I was very ill with stomach cramping. I was sick with food poisoning all week, barely left home and slept terrible because my body ached so badly I could not get comfortable. My husband had stomach issues on Monday too. I suspect the oil was rancid and after reading the other reviews I'm sure this is not a well kept and clean restaurant. PLEASE, be careful food poisoning is no joke. If you get sick eating here please report them to the proper authority so they can be visited by the health...

I spent an hour waiting on my order. The order that they still cannot get right. I asked for a manager somebody in charge. And he said there was nobody. The older lady working the kitchen was racist as hell. Throwing people's food down in front of them. Getting upset at customers because she could not get the order right. I came in at 7:27 PM and didn't leave until 8:22. Check your freaking cameras. Drug induced employees. The guy work in the counter said they were out of half of everything , mac and cheese. He said it took an hour to heat up Mac and cheese, so he wasn't going to make it. I will be contacting the Better Business Bureau. And filing a complaint with corporate about the racism with your employees. You are losing business every day because of the way your employees are running the store. In the end, I finally just got my money back and left after an hour of waiting inside for an order. That should have took ten...