McDonald's — Restaurant in Altoona

Worse experience ever. I was just in the drive thru. They parked the lady in front of me, then told me to park in Mobile Spot 1. I pulled around the building and of course a customer who was eating inside was in that spot. So I parked in #2. Then they parked the guy behind me also. I waited about 10 minutes and finally the first lady had to go in and get her food. Then at 15 minutes I called the store and asked where my order was. I was told it was coming out right now, well no employee walked out the door for another 5 minutes and then that bag went to the guy behind me. That guy then starts walking to the building and I'm thinking I bet they gave my food to him and since he ransacked thru the bag I wasn't about to take the food and leave. So now it's been 20 minutes of waiting and I decide to follow the guy into the store. After telling the manager what happened I demanded fresh food and my money back. After 25 minutes of waiting on some food I finally got my order and part of my money back. This experience was absolutely unacceptable and I hope this location gets there stuff in order. I'd love to hear from the store manager from this location, but I'm sure that...

This location is terrible. Went through the drive-through 6:45pm October 3rd. They handed me my drink and told me to pull up and wait by the door so I did. I waited for 20 minutes. Went inside to complain just for them to tell me they handed my order out already, and the employee refused to admit he gave it to the wrong person. How would I know the exact order of food if it wasn’t MY order? Anyway, I didn’t have the receipt so they couldn’t do anything for me, even though if they’d have looked at surveillance or even ran my debit card through the system (I literally showed them the bank charge on my phone from my bank app) they would’ve seen that they gave the wrong person my food. And to top it all off, the manager accused me of trying to get free food. He was no less than 15ft away from me in the kitchen and I could hear him the whole time. You’re better off going to McDonalds on Adventureland Dr, or just not going at all because you might not...

Last night at about 8:45pn I order 3 happy meals which included 2 chicken nugget and one cheese burger. I get home only to get a call from my 4 year old son screaming and crying saying his chicken nuggets aren’t in his box. I check the other box and if no chicken nuggets. I go back to the McDonald’s explain to the guy at the windo and then to the shift manager Jeff. Jeff was very rude he stated he knows he put the nuggets in there . I say if you put the nuggets in There I would not have come all the way back here to say they weren’t in The box. So any way he call the police and says to the police I’m harassing him. When the police finally gets there I explain what happened. The police go inside and after about 10 min comes out with the nuggets. It for one was a very horrible experience on top of horrible service. I would never spend another cent there and i advice others to always check your bags and...