Burger King — Restaurant in Amarillo

Traveling the 40e stopped to rest for Thanksgiving in amarillo tx couldn't find turkey dinners anywhere as late as it was so went to burger king behind our hotel. Unbelievable the service we received once questions were asked about not just the wrong items received but the nasty quality of food we were served. Got my 2 yr old nuggets n fries both rock ROCK HARD and cold obviously. There was no care or concern when our food was prepared. Paid the price for the original chicken sandwich filled with globbed mayo and literally rotten mushy discolored lettuce everything had to of been sitting for atleast 4 or more hours. Being a former employee of bk I know that this restaurant would be shutdown if an inspection would have happened. Horrible mngmt and quality control. Thanks Amarillo TX BK not only did my family not have a normal Thanksgiving we paid the little we could spare for food that was thrown away because we were told we didn't order what we ordered and what we got was correct were wrong and they are substituting with hawaiian punch when u order dr pepper to bad if u didn't want it just get gone. Thanks for the cherry on top of our lacking Thanksgiving I hope this place gets some help or shut down before the get people sick or worse. Ps covid-19 means wearing masks while working and around people. I can't express the feelings this experience brought me and I'll never stop anywhere near this place if passing...

Went by about 5:15pm. Made by order twice which should have been a total of 8 burgers and three fries. We had to wait forever and a car ahead of me had to pull up from the window to wait for their order. When my order was brought to the window it was an order that had nuggets which wasn't mine. When I told the lady the order was wrong and showed her my receipt for what I'd paid for she rudely said she'd check and snatched the bag. Another person brought my order and I checked it before trying to pull away from the window. I had to wait for the car that was waiting for their order that was parked ahead if me. I wasn't able to leave until those people got their order and left. Today's service was horrible and when they have someone pull up to wait for an order there just isn't enough room to drive by them unless you drive a...

Went there for lunch through the drive through. I asked for the deal that they are advertising and was told that the Wednesday deal doesn't start until the next day, hmm. I asked, "but, tomorrow is Thursday?" She was confused, and basically put me on hold for like 15 minutes, to then tell me they couldn't figure out how to get the deal to display, on hold again. Got fed up and went inside. Asked once again, I know, should've left (I'm stubborn). The general manager, supposedly, was taking orders she said that she couldn't give me the deal cause she couldn't figure out how to add it??? I don't know... She was rude and didn't give a flip about anything. I still ordered something else. Side note: drove by one day and the staff were just hanging out outside? Not the best location. Full of flys...