I ordered online yesterday as "a guest". I drove up and the girl told me they didn't have my order. I told them I had a tuna sandwich and a beef one. They said they didn't make either of those recently. I was annoyed, but okay sure, I'll contact my bank and have them refund me that purchase. So I downloaded the app and signed in and placed my order again. Paid twice. Just for the girl to come back to the window and tell me, "we JUST ran out of beef. I was pissed and asked them to just cancel the second order too, I've already wasted 20 minutes in the drive thru. Then, today, I tried again, this time earlier in the day hoping someone else was working. I placed the exact same order. Pulled up to the drive thru and waited all.ost 10 minutes. Mind you, there was ONE car in the parking lot. The same girl from yesterday comes up and says
"you have an online order right?" "Yeah, two foot longs, one beef one tuna. Same as yesterday." "You'll have to come inside to get it."
I asked her why she couldn't just give me my order. It's already paid for, all she has to do is grab it and hand it to me. She rudely just slammed the window shut and walked away. So I pulled up the the front door and walk in and some other lady yells towards me while taking someone's order at the register, "You're order is over there!"
Y'all were going to give me my order through the drive through yesterday, why can't you do it today? This subway has the worst employees...
Read moreI pulled up to the order screen placed my order drove around to the window noticed a husky looking Hispanic and an afro american Woman he was leaning against the counter she was cleaning up I stepped there and watch them two people came into the restaurant place their orders and we're search by then she comes to the window knowing that I was there cuz they look that way three times and I asked her what about my order that I placed she then proceeds to tell me that it did not come through I asked her why didn't they come and tell me when I drove up to the window that my order didn't come through and then asked me what I want I said you waited on them too before me knowing that I was here she kept trying to tell me that she didn't see me which I know she did you can't walk up and down that counter without looking out that window and when she asked me what do you want a sandwich or not I told her I did but not now that I was going to...
Read moreLook, I'm a truck driver. I don't like greens. I asked for double meat too. they fill the bowl up half way with shredded chicken not rotisserie bacon and cheese like I ordered. I've been out on the road and got more meat from other subways so they must not know how to fix a protein bowl. Or are purposely not fill the bowl. It was a weird order yes but for 2 of them for 30 bucks you all need to fill that bowl more!
All the subways are different in how they fix things that's fine but rotisserie and shredded chicken are very different.
The staff was nice they even called me asked if I put the order in right maybe these are different times because of prices but I know there have been several times they filled my bowl to the top and had a hard time closing it. I wont be...
Read more