Dunkin' — Restaurant in Ambler

Worst Dunkin location I've ever been to anywhere hands down! I ordered the bacon, egg and cheese bagel combo meal, asked to upgrade the coffee from medium to an XL and was told no ( something I've never had an issue doing at any other location ) so I ended up ordering a second medium. The person taking the drive through order was extremely hard to understand and very rude. At the window they snatched the money from my hand and then basically threw my change at me. When I finally received the 2 coffees they were both only 3/4 full but somehow there was coffee all over both lids. I had asked for 4 cream and 4 sugar in both but opening them up it was clear they were both different and one had far less cream than the other and tasted like different amounts of sugar as well. My sandwich was cold and had one piece of bacon, the cheese was not melted, basically on the side instead of actually on the bagel and, on top of that, I only received 3 hash rounds that were in the bottom of the bag as they put them in upside down. As I don't complain about things like this due to fear they would do something disgusting to any food or drink I asked to be replaced I will just never go back...

I’ve been coming to this Dunkin for 4 years every single day sometimes two times a day. Today I go at 11:00 and they’re out of plain bagels, ok no problem. I then ask for 25 munchkins. He says “assorted?” I say no just chocolate and glazed. He then says “sorry we can’t do that” What?? Since when?? It’s never been a problem ever. I tell him forget it I’ll go to a different Dunkin. I drive 5 minutes up the road to the Dunkin on 309 by the McDonalds. I get my three breakfast sandwiches on plain bagels and my chocolate and glazed munchkins that he kindly put in a Halloween bucket that I didn’t even ask for. Customer service goes a long way. When the regular staff aren’t there it...

Horrible service, especially man working the drive thru every morning. I sat at the drive thru window for ten minutes with no one acknowledging I was there. No line in front of me. Store inside not busy. I decided to order on the app and pull around. Once I pulled around and saw him, he never said anything just stared at me until I told him my order number. I’ll go to Chik fil a from now on, their customer service and food is...