I recently ordered delivery from Pizza Hut, and I can confidently say it was one of the worst dining experiences I've ever had. First and foremost, my entire order was wrong. I received the wrong pizzas, and to make matters worse, the breadsticks I was so looking forward to were missing entirely. The box arrived completely empty!
In an attempt to resolve this, I tried calling the Pizza Hut location - the first time an employee by the name of Santiago answered and then hung up. I tried calling back multiple times, only to be ignored. It was incredibly frustrating to feel so unheard and neglected as a customer.
Overall, this experience was a complete disaster. I expected better from a well-known chain like Pizza Hut, but they failed miserably. I won't be ordering from them again, and I recommend you think twice before placing an order. Save your...
Read moreI was having technical issues with the Pizza Hut so I called in to place my order , the large stuff crust pizza is $12.99 on the app and the lady over the phone said no the price is $16.99 over the phone I asked her if she would honor the price of the online deal and she said no , so I just told her thank you for you time I won’t go through with my order then. I ended up placing my order on my computer and the stuff crust pizza was $12.99 so I don’t know why the lady was so rude and wouldn’t honor the price however I ended up placing my order on the computer and got my food. I don’t know but I also feel like the food was cold like they just let it sit there for a while it’s just not the same anymore I also ordered a personal pan those use to be fluffy and delicious but it’s not anymore it’s hard . I think I’m taking a break from Pizza Hut...
Read moreI ordered from this location for the first time for my family (we’re visiting) and the service was TERRIBLE! The person that was delivering my food I assume was getting lost because the delivery time kept increasing instead of decreasing. I called the store to find out what was going on with my order and the guy that answered the phone was EXTREMELY rude! He stated very rudely that he didn’t know what was going on with my order. Once the driver leaves the store it’s not his responsibility basically. He asked if the driver contacted me and I told him no. I then asked him to cancel my order and refund my money and he literally hangs up on me! I called back and asked why did he hang up on me, his name and corporate number. His behavior is totally...
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