SushiNati - Beechmont Ave — Restaurant in Anderson Township

This is my first time trying sushi here & I had tried calling to place an order but was put on hold for over 30 minutes. After no success to anyone getting back to us, my family and I decided to just place the order online. We went to go pick up our food and paid cash for the entire transaction. After walking around and waiting a little bit longer for our food, we came back in to pick it up. We took our food, thanked them, and went outside to check if everything was there because we live 40 minutes away and didn’t want to miss anything that my family at home ordered. Low and behold, there was something missing and we came back in and asked for the missing item. The hostess came out, handed us our food, and gave us an entire spiel about how next time we place a large order to-go, we should tip her and her hostess staff for their “troubles”. I am a very sensible person so I just let her go on and walked away. Now I know that times are tough and everyone needs a helping hand but I sure as hell will not tip someone who did little to nothing handling my food. If I KNEW for 100% that my tip could go to the men behind the sushi bar making my food or if I was able to hand my tip directly to them, THEN I would’ve tipped easily. However I know in today’s day and age how things work, especially with immigrant workers. Don’t sound so entitled to money when you make a base minimum wage and some people don’t have that privilege. SushiNati, get a better host staff because this one is full of entitled young white girls acting a little too racist for my liking. I will NEVER recommend this place to anyone, absolutely DISGUSTING service. Will definitely never return here and will definitely be giving the...

My girlfriend and I were in the area so we decided to try out sushinati, so we decided to order over $200 worth of sushi for takeout. When we got there, we paid in cash and the 2 young white ladies who were the hostess checked us out and seemed unhappy after we paid. They told us our food would be ready in 20minutes, so we walked around the plaza and came back pick up our food. We got our food and went out the front and opened it up to make sure we had everything. Then we found out we were missing 10 pieces sashimi, so I went in and let them know that we were missing it and they gave me a dirty look saying that they gave us everything with an rude attitude and checked the receipt and realized they were wrong and told us they have it out for us. Then the hostess came out and gave us the missing order and told us "Next time you guys order over $200 worth of food, you guys should tip next time because it's really rude of you guys but whatever". Then she walked off and made snarky comments. We were appalled and in disbelief from what she had said. We ordered take out and did not dine in. We were not served. Had we dined in and order this amount of food, we definitely would have tipped 20%. This customer service has had me an awe. I will never ever be returning to this restaurant. This is my first and last time coming to sushinati. I will not recommend this place to anyone ever. I will not be coming back to this establishment. We just ate our sashimi and found multiple bones in the...

SushiNati... more like SushiNo thank you. I am not sure how there are so many good reviews for this place, unless the people giving them have never gone to decent sushi bar before. The outside decor gives the impression of a fun experience but you quickly discover fancy wrapping does not cover a dumpster fire. As soon as we sat down we are told they are out of almost every beer even signature/traditional Japanese beers they typically stock. This of course was only after the waitress who sat us first helped a table of four with another waitesss before asking us for our drink orders. When ordering we were not given any suggestions, the appetizers where never brought to us nor were they even entered. The waitress did not even mention the fact that she completly forgot to bring them out. The sushi rolls tasted old, rubbery, and looked off. When I attempted to express my disapproval of one the rolls the waitress cut me off and started promoting another roll. She never offered to give us refills at any time and when our food came out they did not even have plates for us to eat off of. She gave us a tiny bowl and a tiny platter to use instead (the table of four however all got plates, utensils, and refills right away) bottom line AVOID THIS TERRIBLE EXCUSE...