Absolutely the worst fast food customer service experience I have endured in, well, ever. I am 39 years old. I have been a truck driver for two years. I have eaten out at many, many places. To the owners of this Sonic; I say this with conviction, and with knowledge in the weight that my statement makes. I seriously hope you fire this kid that is working for you. When I had my order taken she came off nice and happy. At the end of it is when she got rude. I asked a simple, reasonable question about the size differences for the tots you offer. Her answer was small, medium or large. Keeping my question unanswered. Obviously theres a small medium or large and can read your menu. I want to know how big that is? And I asked her to show me so I can see. She answered with the small is a kids size. I do not have kids, I do not order from the kids menu. I can have an idea but how small is that? It was not due to the price difference. I just didn't know how much food I was wanting to consume. I needed a visual as Sierra, the person taking my order was continuing to fail to adequately describe the size Sonic serves. Sierra then, in my opinion, rudely ends the order. Luckily for me the door was wide open so I walked up to further explain why I was wanting to see the size differences. I get to hear Sierra talking about me and how dumb I was for not knowing what size a kids size is and for wanting to know the difference between the sizes. I had to wait longer than 10 minutes for my order. I handed my payment of cash and she pulled out her bag to give me my change. I went to grab the receipt and saw a nice clean paper. As I reached for it she said that she would be back with my change. Takes the receipt and then comes back and give me my change on top of my receipt. Not just coins, paper cash. This time the receipt has some weird stuff on it. And so now too does my cash. Here is a picture of the receipt. It was clean, and then she got my change and then it was sticky and wet. EXTREMELY DISAPPOINTING experience. Will NEVER recommend anyone to this particular Sonic. Unless you report back that you have justly fired Sierra. Today is March 8th and Sierra took my order at or...
Read moreSonic Drive-In is a fantastic fast-food chain that offers a wide range of delicious menu items. From classic burgers and hot dogs to refreshing shakes and slushies, Sonic has something for everyone. The food is always fresh and tasty, and the service is quick and friendly. One of the best things about Sonic is the unique drive-in experience. You can pull up to a stall, place your order, and have your food delivered right to your car. It’s a fun and convenient way to enjoy a meal on the go.
The atmosphere at Sonic is always lively and welcoming, making it a great place to grab a bite with friends or family. The menu offers a wide variety of options, including breakfast items, snacks, and desserts. Whether you’re in the mood for a burger, a hot dog, or something sweet, Sonic has you covered. The portions are generous, and the prices are reasonable, making it an excellent value for your money.
One of the standout features of Sonic is their drink menu. They offer a wide variety of slushies, shakes, and other beverages that are perfect for quenching your thirst on a hot day. The flavors are unique and delicious, and there’s always something new to try.
In addition to the great food and drinks, Sonic also offers excellent customer service. The staff is friendly and attentive, always going above and beyond to ensure that your experience is enjoyable. Whether you’re dining in or taking your food to go, you can expect top-notch service at Sonic.
Overall, Sonic Drive-In is an excellent choice for anyone looking for tasty fast food in a fun and unique setting. With its wide variety of menu items, refreshing drinks, and friendly service, it’s no wonder that Sonic has become a beloved fast-food chain across...
Read moreOrdered my standard Chocolate Peanut butter milkshake, they had very few customers at the time I placed my order in drive through. Maybe 3 cars at most parked and served their meals already. I went through drive through and once I recieved my milkshake I had to remove the whipped cream (puke) that I had declined during the taking of my order. Under the whipped cream was a solid block of plain vanilla ice cream.....no peanut butter...no chocolate....and they added whipped cream to boot after I stated no thank you pretty clearly to their suggestion. I drove back through the drive through and the young lady who was working window was impolite when we showed her the blob of vanilla....I didnt ask for a blob of vanilla... after taking the cup of ice cream back from me she said she would "fix" it....not remake it....fix it.... she then took my cup threw some peanut butter and a little chocolate syrup in it and put it under the blender for as little time as possible and then put whip BACK on it and gave it to me.....
No effort was even attempted. I wouldn't and won't waste my time or money coming here again just to have an ill mannered and poorly skilled employee be impolite for their failure to do their job for which they recieve pay and...
Read more