Dunn Brothers Coffee — Restaurant in Andover

Love the barista I see almost 9 out of 10 times when coming to this location. Today was not a good impression. The young girl with the glasses working the early shift had an attitude the minute I walked in. She put ice in my cup and then slid it across the counter and then proceeded to put the espresso shots over the ice. She rushed and made me feel like an inconvenience. Not what I want to deal with in the morning when I'm on my way to work especially when everyone expects a tip today (which I will gladly give when its earned). Again I have always had a good experience when the girl with highlights is working. But today was not a good day. My coffee tastes terrible...

I love Dunn Bros. but this location has a lot of issues. The employee area is very open and they are so loud that it makes it impossible to focus if you're there for study. The bean roaster sounds like a diesel engine running in the lobby, and they are pretty understaffed. I was there to get coffee today and there were three employees in the shop, but only one of them was working behind the counter. I waited for 10 minutes to order, behind one person because the other two employees were too busy to help out. Go to the other Dunn Bros if you have the option, thus...

First - fans of dunn brothers

Second - worst coffee here

The two attendants ( not baristas) Doesn’t know how to multi task - waiting and talking to one customer while she fiddles with her wallet for ~10 mins! For one very simple order .

While other customers wait.

AS A RESULT Plus my americano was rushed and HEAVILY DILUTED!!

2/19/2022 10:19...