The atmosphere is nice, I like the decor quite a bit. The food is just fair in my opinion. The service is mediocre and a little impolite. I think the price is too high for the experience.

It looks like it would be a really great place just from its appearance. The tables and chairs, the decorations on the walls and the overall layout are quite pleasing to me. It is a little loud, but not so bad that it would keep me away. The outside seating area is a really nice setting too, for both days of the Michigan summer. (kidding! I know Michigan gets at least a week of summer most years.)

They specialize in pizza, but I think they need to do a better job. They offer only individual dinner-plate sized pizzas. They cook them in a very hot oven and always produce some black spots on the crust, which I like in moderation. The toppings however always leave me unimpressed. I find the combinations weird and the ingredients themselves lack flavor. I think they are attempting to recreate a type of cuisine that works well with spectacularly fresh, ultra high-quality ingredients, but they are doing it in Michigan, in the winter. It's just blah and certainly not worth the $15 they are asking for a single serving pizza. The appetizers seem like they would be good, but they are small and pretty plain in the end. I always want this place to be great, but it never is. I finally had something on my last visit that I liked quite well; chicken parmesan with rigatoni. It's such a generic thing and yet I thought it was better than any of the fancier pizzas I've had there.

The service is just odd. They are not overly on top of you which I like, and they seem to get orders right. The staff is able to answer questions and seems generally on the ball. But there is a slightly snotty attitude that I consistently get from the staff and it sometimes borders on hostility. I sat with one other person at the bar the other day and one of the two bartenders seemed genuinely angry and impatient with us (no we were not drunk). The staff is almost never warm and inviting. They are generally polite, but just barely. I always get the idea that they are on the fence about whether they want me there. I'm going to help them out by staying away.

The price is not outrageous. I'd call it a 3 out of 4 dollar signs place. Its a little on the expensive side but not out of line with other places. However I think the value is bad. For what you get at this place, the service and the food, I think it's very overpriced. I think their pizzas are worth about 1/2 of what they charge.

This place isn't bad in my opinion, just overpriced. I have never had something here that I didn't like, I just never had anything that I would order again (until my most recent non-pizza entree). This place really looks like it is going to be great from the atmosphere and the menu, but the flavors don't meet the challenge in my opinion.

Update April, 2019: In spite of my less-than-glowing review, I live close and have lots of opportunities to go here. I've been back and on my last visit the service has made a 180° turn in the right direction. The staff was very friendly, efficient, professional, prompt, attentive and accurate. The food, while still a bit pricey in my opinion, was really very good and therefore no longer overpriced in my opinion. It was the first time I felt this way about Bigalora, but if they keep it up I'll change my review and the number of stars I give it. I'll have to apologize to the people who agreed with my original review because it will have changed.