Bangkok Room Ansonia — Restaurant in Ansonia

Our visit to Bangkok Room was distinguished by an extraordinary attention to detail that took center stage from the moment we entered. Every aspect, from the festive Christmas decorations to the artistic Thai photographs adorning the dining room, was curated to create a captivating and vibrant dining experience, embodying a passion for both aesthetics and culinary art.

This meticulous attention extended to the culinary experience, beginning with the visually stunning Thai milk tea. The menu was a testament to this precision, featuring well-executed Thai dishes rich in flavors and presented with artistic flair. The Veggie Pancake (kui chai) stood out for its unique taste and creativity, while the Crispy Tofu, accompanied by a zesty sweet Thai Chilli sauce, was a delightful surprise. The Tango Mango, our personal favorite, was a masterful vegetarian creation that placed the mango in the spotlight, showcasing the fruit's versatility and flavor.

The service mirrored this attention to detail, especially evident in the seamless payment process, where the convenience of a tableside terminal and the option for a paperless receipt exemplified their commitment to a thoughtful dining experience. Overall, Bangkok Room delivered an exceptional dining journey, where attention to detail was not just a feature but the essence...

Omg. The food here is so good! I brought the Bangkok Room to the attention of my co workers. I would have given a higher review but although the food is excellent, service is not. I called ahead to order at lunchtime hours but when he (cashier) quoted the price it was slightly higher. I pointed out the price difference online and he insisted that was not the price. I said a lot of us order from the nearby medical center. Would you please let the manager know to change the price online. When I arrived he said, “I spoke to my manager and the price is correct as he eagerly showed me. I also pulled up the website and showed him a lower price. He then said would you like an appetizer? I said yes - I always order the same - egg rolls. He said, well that’s the problem you never said lunch. I said it was lunchtime and I referred to a $15 price on a lunch menu on the website. Because he sounded annoyed, I told him I was not there to argue. I just wanted to pick up the food. I told him that he could have asked me about the appetizer when I said the price was $15. I said the customer is always right implying most establishments try their best to please. His response to the customer is always right was “Not always.” I would just like to say that some customer service re-training would help. Otherwise,...

Food is excellent, but I am knocking 2 stars off for service. I had dinner last night with a large party for a special celebration. We had late reservations (8:30) but it was well before closing. We ordered appetizers, bottles of wine and dinners. The whole time we were rushed. The appetizers came out at the same time as the dinners. 2 of the dinners arrived 10 minutes late. At 9 o'clock we were still eating dinner when the waitress put the check on our table. We wanted dessert and were told they didn't have the ingredients required, which I'm not sure was truthful. I've been in the restaurant business my whole life and I've had many nights where the kitchen closes, but I stay hours after closing because I still have tables. It's a matter of good customer service and good management. The only reason I decided to celebrate at Bangkok Room as opposed to a busier place in New Haven somewhere is because this is local to me and I like to support newer businesses. All in all, I'd say go for the food, but if you are either a large party or want to have a late date night dinner, go somewhere else where you can actually...