Little Caesars Pizza — Restaurant in Apple Valley

I went to the store to pick up a Doordash order and I ordered a lunch special for myself. While I waited the manager who was on the phone with an employee calling out of their shift. She was loud and clearly upset because this employee was calling out on a Friday again.

I proceeded to punch in my pick up number in the portal and as I was pulling out the pizza the manager grabbed it and pulled it out of my hands from the back. She then angrily and loudly accused me of stealing. I told her I am a doordasher (I was holding my doordash pizza bag) and I told her I was waiting for my lunch special I paid for. She told me I was stealing and pretending to be a dasher.

I explained to her she had no right to speak to me like that because she was upset with her employee. She was still holding the phone to her ear while accusing me repeatedly.

Then I had to show her my doordash app so she would give me the pizza order I was there to pick up. Then I was able to grab my lunch special and leave.

I’m not sure if I’ve ever been so publicly humiliated. It’s a shame people steal from this store but as a paying customer and a contracted delivery worker this treatment is appalling and unacceptable. Especially from a manager who lacks awareness and self control.

I find this situation to be such a disgrace. I hope this company can find a way to train their managers to serve the customers who pay...

After a long day, I came in around 6:30pm tonight to pick up a Hawaiian pizza with half only containing pineapple. I waited 20minutes and I went home to find a plain Hawaiian pizza. I then drove back over to have them correct it and after waiting another 15 minutes I received the pizza only to find out it was wrong AGAIN. I then had to wait another 20minutes for them to remake it correctly, with half Canadian bacon and pineapple and half with ONLY pineapple. When I received the pizza it was terrible. The pizza looked like a mess and the pineapple only side had MAYBE 3 pieces of pineapple on each slice. I asked for my money back and they told me because I didn't bring the bread sticks I purchased back, that I couldn't be reimbursed! That's ridiculous! Corporate will be notified. There were only 3 employees there and I had to individually explain what I wanted to each of them and they still couldn't...

We called and placed an order for 5 hot and ready pizzas and the lady on the phone said they would be ready in 5 minutes. They must not of realized that we were 5 minutes away. We get to the location and are told that someone arrived before us and they purchased the pizzas first. The lady said we had 5 pizzas but now there gone. The lady’s name is Lydia. She said if you still want your order it’s going to be at least 20 minutes. Right after saying it’s going to be 20 minutes the employees bring out like 9 pizzas and put them in the pizza warmers. I ask if we can get 5 of those pizzas and the lady says no those are someone else’s pizzas. So she sold our pizzas cause someone got here before us but could sell us any of the stack of pizzas that just came out. That doesn’t make any sense. This is my last time I will be visiting...