Let me start off by saying our food was great and came out in a timely manner. We'd compare it to one of our favorite burger joints. Our service however was lacking and because of it we were here longer than expected.
This was our first time here. We came after a long day at the zoo. We were all tired. There were 7 adults and 3 kids (two of which were asleep.) I understand we came at a busy time with a larger group, but after 10 minutes of waiting for a server to even come to our table we were starting to get a little irritated. It took way too long to get our drinks. I felt our server was too busy for our table, and as a server myself I could see where improvements could have been made in her skill set. She set out one bowl of popcorn for the table, explained more was being made and would be out shortly, and then completely forgot about it. She walked by our table multiple times empty handed after we had asked for napkins to the point we needed to get up and find them ourselves. We also noticed the table beside us did the same. It wouldn't have been hard to grab a few for one of those empty handed passes. After the initial asking after our food which is when we asked for the napkins, we didn't see her again at our table until we were all bone dry on drinks and had been for about 7 minutes as well as being practically finished eating.
-Cross...
Read moreUpdate: Wow, (1/6/23)Friday and we had to park in the Lunda Byerlys parking lot. With the snow they need to deal with the loss of parking due to snow! Thank you for the quick response and hooks beneath the bar! Visited today and was happy to see your response to my hook suggestion. I ordered the Rojo chicken burger and received a hamburger. When they brought me the chicken version there was no bacon on it. I think that we appreciate, at other establishments, that when there is a mess up on the order a manager comes by to discuss the situation. That has not happened here. It would be a great improvement and a feeling that the customers are important to you! My husbands order was good and our drinks were good but we see there continues to be the complaint of soggy fries ( why not add a minute to the frying time? And the complaint that the waitresses don’t come by for refills or to see how the food is continues to be a problem. These are easy fixes! Older post: SUGGESTION! PLEASE add hooks under the bar for purses and coats! We do live in MN! :) Ordered burger, chicken burger, fries and upgrade to extra well done onion rings. Onion rings were great. Fries soggy( like last time) . I would definitely recommend the Hefe Rojo chicken burger! (Even without the bun it was fantastic! ) Two tap beers and two mixed drink…Price $ 65.00 before tip....
Read moreAt least the popcorn was good?
After listening to some mixed reviews and keeping our fingers crossed, we tried out Newt’s tonight for some burgers. 4 people at our table, 1 hour before the dinner rush started.
Wait time: The food came relatively quickly, and was hot.
Food: All four of us got different burgers with varying success. None of us were able to finish them - we’ve never had burgers with that much salt in our lives - they were mostly edible but VERY overcooked and not enjoyable. The fries were fine. Any special orders (including requesting no bun) seemed to throw them off and result in some missteps.
Staff: Our server was brusque at best, and was only nice when she brought us the check. A busser was efficient, but tried clearing our food before we have even given up trying to eat it.
Atmosphere: This is a good sized restaurant, but not huge. At a quick glance, I would guess a max of 40 tables plus a small bar. We counted 17 TVs. SEVENTEEN. That’s insane even for a sports bar, which Newt’s is not proclaimed to be.
We were hoping that the negative reviews were from new location kinks that had been worked out by now, but no. There are so many places to get a good burger, but this isn’t...
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