I ordered a couple pizzas June 19 along with a pasta bowl and a philly sandwich the pizza was like it was old but they threw on the toppings I asked for when we ate it you could tell it wasn’t fresh like my other one the pan pizza was fresh but the hand tossed wasn’t I got a email that same night of the order asking me to rate the service or something like that so I posted I was very unsatisfied and the sent a offer for a free pizza or something so today June 23 I was trying to claim it because my 5yr old wanted pizza for lunch but I couldn’t find it so I called the store and told them about the store manager Alec asked what number did I order under so I provided him with it he said they don’t make offers like that and was unaware of what I was talking about so I tried my best to explain after that I told him the night I made the order I wasn’t able to login my account because I forgot my password so I login as a guest and I wanted to add my point from that order to that account because I was told I could do that from a different manager before he told me he couldn’t help me and thought I was lying on him saying he told me that mind you that was my first time ever speaking with him so I told him I wanted corporate so I could get to the bottom of this he made me feel belittled like I was trying to get something free by being fraudulent or something I’m very unhappy with his service and I spent 30 something that night and gave the driver a 5 dollar tip thinking my food was...
Read moreOn 01/01 I placed an order with Dominoes. It was late and not hot, hardly warm when received. The ranch I paid for was not there and it was an overall not a great experience. The manager, who was very nice, emailed me apologizing and said that she would put credit on my account. I was appreciative of that.
When I called to check today on 01/04, a lady who I assume was a manager of this location said "Well I didn't put that on your account and I don't see it, so there's nothing I can do". She didn't even try to do anything, even though I have an email. So I guess just keep the credit or whatever, this isn't the first time I have been disappointed...
Read moreWith so many pizza options in the valley it is hard to pick a "pizza place". I like a few other choices as well but for the best tasting pizza at a great deal I will always choose dominoes. Now that they have added a reward program to get free pizzas I will continue ordering even more. I enjoy there sandwiches as well. The lava cake was a bit to much chocolate for me but honesty I knew what I signed up for. The brownie cookie is top notch though! Building was very clean the one time I stopped in since usually I deliver and the drivers have always been...
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