El Azteca Mexican Restaurant — Restaurant in Appleton

Currently on a taco tour and this is #32 on the tour. We are eating the chips and salsa, lime margarita, steak and chicken tacos on a scale of 1-5.

Chips and salsa: The chips and salsa were served with bean dip. The chips were warm, but didn’t have any salt on them. The salsa wasn’t spicy and had a strong cilantro taste (if you like that sort of thing). The bean dip was sweeter but really good and served hot - 4

Lime Margarita on the rocks: They state that they are freshly made margaritas but it was poured from a machine. To be fair it could have been made in the morning and put in the machine, but I feel like when you list it as freshly made, it is made/mixed to order. Regardless, it was a really good margarita - 5

Steak Taco: Flavor: 4 Fullness: 5 Appearance: 5

You cannot order just one taco here. The street tacos come three to an order. The taco was served on two tortillas. The steak was nicely flavored. Unfortunately there was some larger gristly pieces in some of them. The tacos were served with a creamy avocado salsa, which was so delicious by itself and on the tacos.

Chicken Taco: Flavor: 1 Fullness: 3 Appearance: 1

The chicken tacos were ordered from the lunch menu due to not being able to get just one. The lunch option comes with two tacos and rice and beans. The chicken was very dry, yet liquidy. The tacos were ordered with just cheese and sour cream. The tacos were a complete mess. Plus inside one taco was a very long piece of tomato skin (which you can see in the picture) and then in the other taco it had chunks of diced up peppers. The rice and beans never came with the tacos.

Service: Our server had an extremely difficult time understanding what was being said to him and had to be told multiple times. When it was brought up that the rice and beans had not been provided, which was to whomever we were paying, they rolled their eyes and stared at me and did not provide the rice and beans nor took money off, so as far as service goes, I would not go back- 1

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This is my second time here and this was the single worst experience I've ever had eating at a restaurant im all of my 36 years of life. The first time everything was fine.

Right off the bat the waiter was rude to me. I asked to get a dish without meat, and the waiter started arguing with me about it. I was really taken back about how rude he was... but chalked it up him not really understanding me. He came back and I decided to just order enchiladas since they had cheese ones on the menu. He even made that difficult, for me. He said that I needed to tell him what I wanted repatedly (after I told him cheese enchiladas) because he couldnt switch it out. He told me they weren't serving lunch so it would be a dinner plate as well.. and then told me that it would come with sour cream and salsa and asked me if that was alright in a condescending way. When my food came out I was brought two cold enchiladas without anything.... my friend said her food was undercooked as well.

The busser came by and asked how everything was and when I told him he laughed. At this point we just got up and left to pay. At the cashier I asked if there was a manager there and she said that "Hugo" was right there... who was standing around a few waiters and on their phones. I started telling him the problem with the food and service and he was just like "just charge them" to the cashier. Like he thought we were just trying to get out of our bill or something? He wouldnt even hear me talk. Between "Raul" the waiter, the busses and the manager... this was hands down the worst experience I've ever had at a restaurant. My friend was treating me to lunch or I wouldn't never let myself get laughed at and still paid, and tipped. But she is way kinder than me.

Do yourself a favor and do not go here. I don't know where I rubbed this guy wrong, asking for sugar for my iced tea or asking to substitute the meat in a dish with beans and rice, but any establishment that would treat their customers like we were today does not deserve...

A big ol’ group of us (roughly 15? 16?) came here to celebrate a friend’s achievement, and I can honestly say we were super disorganized and didn’t really communicate with the servers how many of us there were going to be and when we’d all arrive… for that, I am incredibly sorry, however I will say, all the servers and the bartender were very adaptable and easily took on our group and our definite obnoxiousness. We took ourselves to the bar area so we wouldn’t be in the way of people trying to have a nice night out and the servers were totally cool with it and went with it, they were flexible in how we all ordered drinks at the same time (must have been very overwhelming for that bar tender but man, he was cranking out drinks left right and centre and they were DELICIOUS) but all ordered meals at different times. All this to say, I really wanted to highlight the terrific service that we received. Now, the food? Oh my word… I got the barbacoa tacos and I can promise you I will be dreaming about these tacos for the foreseeable future. The flavour was out of this world, they were juicy and tender, just… give me 15 and that still wouldn’t be enough to satisfy me, they were just phenomenal. My partner got the Monster Burrito and that is exactly what it was, a monster. The thing was bigger than my head, just an absolute demon of a thing. He said he really enjoyed it, and said it was just as good heated up the meat day for his lunch, since he could only get through half. And even half of that huge, I’m impressed it wasn’t a three-day meal, really. All in all, absolutely terrific place, the vibes were great, it really felt like you were at a resort in Mexico, despite it being a freezing snowy day in the middle of February in Wisconsin. I’d definitely recommend this place to anyone who enjoys Mexican food because this place knows exxxxactly what...