Urban Modern Kitchen — Restaurant in Appleton

I dont know where to start. My wife and I are huge food critics and love to try new food. So we booked a reservation for Valentines Day and came early before the big rush.

We were seated in the back room with only one couple that was just seated and another couple that was leaving. The main room only had 3-4 tables of people so pretty empty but they said they were booked for the night and turning people away that didn’t have reservations.

Right away we were seated with menus. As we were waiting… The couple next to us that was seated right before us got drinks within 5 min of being seated. Following that within 15 min of them being seated they got their food. During this time we still were waiting to order our drinks and food. 3 more couples showed up. One couple ordered an appetizer and the other two just ordered food. The one couple that ordered an appetizer received it pretty quickly and their food came out pretty fast after that too. The other couple received their food within 10 min. Both those tables received food before we even ordered drinks and all these couples came after us. 45 min goes by and all 3 couples that came in “After” us were served with the main course before us and we finally were able to order our drinks and food. Now as she was taking out drink order we said we’re ready for food too because we just didn’t want to wait any longer. We debated on just leaving many times in frustration because of the service. As we ordered she walked away as we were trying to order food. So an additional 15 min was added onto our wait to just get our drinks. As she came to drop off the drinks we asked for food. It took 20 min to get the food. The couple that was seated right before us was leaving right as we received our food. We waited a whole hour for food and drinks together which is completely unacceptable especially since we got in before it was packed. The food was ok, I can’t say it was the best but for the high reviews and great pictures from online it just didn’t match what we expected it to be from the reviews. I got the Hawaiian Poke which was really good by itself but the green seaweed, or that I think it was, was VERY fishy and ruined the dish. If the fishy taste was out of it I’d say it was a great bowl. My wife’s Louisiana bowl was very plain and didn’t bring much flavor to the dish. It needed seasons in the rice or salt badly. Over all we spent a total of 1 hour and 20 min at the restaurant and the 20 was with food alone. It was not the experience we wanted especially on Valentine’s Day. We rarely ever give bad reviews but this one kinda made one for itself. We felt we were forgotten multiple times through the night while others around us were being served and we...

I just had my first of many lunches at Urban Modern Kitchen and I left very satisfied. The menu was varied enough that I will need to try multiple items. Check out their menu via their web site and you will likely discover something delicious. My party of 3 all ordered one of the bowl meals. I ordered the Texas Brisket Bowl (Rice, Avocado,Texas Brisket, Bacon, Pickled Onion, Green Onion, Tomato, Queso Fresco, with a raspberry-Chipotle BBQ sauce) for $14. I also ordered the soup of the day for $4. The soup was tasty but it could have been hotter as I always prefer to have hot soup that will cool down than a a warm soup. The meal filled my empty tanks though, to the point that I dared not order dessert. My bride and neighbor friend ordered different bowls and were comfortable as well.

I read on one review that the portion sizes were small and the drink menu was mostly beer and wine. I found neither to be true for me, but I suppose it is all relative to what one is accustomed to eating. While we did not order any beverages other than water, the drink menu had cocktails, beer (domestic and craft) as well as a decent selection of wines. Happy hour was 3pm-6pm but we were dining for lunch around noon.

The staff was friendly and professional. They primarily left us alone but checked on us an optimum amount of times. The decor was clean, cute, and charming. The view was not special unless you relish looking at parked cars but that is the typical view of most places with windows.

Our bill for two was $33. This was for two bowls costing $14 each and a $4 small cup of soup, which I enjoyed. Add a tip and a $40 lunch for two may seem high compared to Culver's or McDonald's but the food at Urban Modern Kitchen tasted so much better and was likely even healthier. If the price is too steep, try $2 tacos on Taco Tuesday - I will on my next...

This is a great restaurant - I have always enjoyed coming here and have always had great service. My most recent experience, however, has made me question coming back. My server, Lola, was the reason for this negative experience. She expressed that she was new to Urban Modern Kitchen so I was sure to be patient with her (I was once a server so I know how stressful your first few shifts can be). When we both ordered waters, she seemed visibly annoyed, and it took a good 10 minutes for those to be brought to our table. I ordered a side salad to start, and it didn’t come out beforehand like it usually does, instead it came with the meal (not a huge deal, but I was looking forward to having it beforehand as always). Next, my panini came to our table cold, and the side of balsamic I had requested was missing. After taking a bite and realizing this, I politely asked if she would be able to bring me a new one, and if she could bring the side of balsamic as well. After a few minutes, the panini came back scalding hot and very soggy as if it was just tossed in the microwave. I didnt say anything to Lola, as I didnt want it to seem as if I was being a complainer, so I decided not to eat my sandwich and just eat my side salad. She never once checked in to see how our food was, and about 30 minutes later she brought us the bill - she mentioned that she took off the balsamic because she brought it out only a few minutes before we had finished eating. However, it was still on the bill. We paid and of course tipped 20% despite our experience. During the entirety of our encounter she was very rude and unwelcoming. She looked visibly annoyed despite me being gracious towards her during my awful experience. I have never had an experience like this with any of the other servers at Urban and am disappointed that my view of the restaurant...