Customer Service is horrendous! My son called them on National Ice Cream day to see if they were offering free ice cream. A gentlemen told him yes between 12-2pm. The time was 1:30pm and we thought since we were headed in that direction we would stop by. When we final got there it was around 1:45pm. The man behind the counter, who looked to be the owner and/or manager, told us they they ran out of sleeves. We explained to him that we had called and he said that they had only 4 sleeves left and that it was a busy day. It would have been nice if they had told us that over the phone. Furthermore, I think they could have still offered a discount, a spoon sample or something but nothing, not even a sorry. My kids left very disappointed. They lost a customer for life. They shouldn’t be in business if they can’t even use this marketing opportunity to...
Read moreBest ice cream ever..must try..brings out my childhood memories..the prices are cheaper than an amusement park which is excellent I get to enjoy a large cup of 4 flavors for the price of a small which I would have spent at an amusement park..a small at an amusement park is estimated at 6 dollars and here at Dippin dots at santa Anita location, a large is 6 dollars which is convenient. I will be coming...
Read moreDippin dots is so fun. A great twist on ice cream that is like little ice bubbles popping and melting in your mouth. Very easy to eat and enjoy, the texture is so amusing. They have a nice selection of different flavors. The cookies and cream one was very delicious and sweet. Great spot for a quick dessert...
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