Love the downtown location, so I was excited to see Empire near my gate. There were 2 visible pizzas on the rack, but I was told there was no pizza. I sat nearby, in case pizza became available. A second customer came through, and he was told it would take 15 minutes to reheat the pizza on the rack. I ordered my slice after he did. The counter person went on about it being hard being the only person there, even though other employees are visible in the back. She ran off 3 other sets of customers by telling them there is no pizza. What's the goal...
Read moreThe pizza here used to be great and worth every penny but recently there has been an older employee named Frank who was very unpleasant and had poor customer service skills and ever since he's been working there the quality of the pizza is completely unacceptable. I wouldn't feed it to a dog. At this point a hot n ready is better quality than empire. Whoever is managing the store should...
Read moreI call a order around 3:00 pm for pizza pie to pick at 4:00 pm. The guy on the phone said pizza will ready at 4:00 after driving there 31 minutes. I had to wait another 10 minutes for it. Then I get home another 31 minutes and the pizza is not even cooked right the dough was raw. I call ask if I can get another pizza the on phone said no n...
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