Filiberto's Mexican Food — Restaurant in Arizona

UNIMPRESSIVE & DISAPPOINTING

Arrived as a result of a Google search for nearby Mexican food. Overall l wish I had gone somewhere else. The building appears to be well maintained and free of any noticable obvious defects. I was immediately and warmly greeted upon entry. The lady who took my order was an absolute gem, providing outstanding customer service at a level seldom seem in the post pandemic world. Being a first time visitor she helped me stumble through the menu with ease. My order was taken promptly without incident. The dining area clearly needed attention and suffered from indifference and neglect. Even though the place was empty, it would appear that the tables were bussed but obviously not wiped down with food residue present on most of not all of tables and chairs. I was forced to use napkins to clean my table prior to sitting down as dried food on the tabletop was everywhere. While l paid cash for my order and wasn't affected by it, there is a sign at the counter clearly indicating a 3% fee will be added for any card transactions. The lag time from ordering to being served was almost instantaneous. My food arrived hot and fresh. I had hit the complimentary chip and salsa bar and grabbed chips, salsa and pickled hot carrots. Only the carrots had any real flavor, they were Rather hot but enjoyable. I was immediately impressed with the meal portion sizes. Unfortunately I found the food muted in the flavor department, even after dumping sauce on it I found it bland and unimpressive. The shredded meat in my tacos was made up of abundant unflavored quality meat. While good this place falls far short of being great as if not hitting on all cylinders. Live and learn, I value my money more then l value Filiberto's food, as a result this is not an establishment that I'll be returning to.

🇺🇸🇺🇲🇺🇸 Filiberto's does offer a military discount which is always appreciated....

Darn, I just came here from SoCal and I’ve been missing Mexican food so bad. But this place didn’t pleasure my taste buds :(. I ordered through DoorDash (which btw, the driver was nice & accurate with delivering my order). I give slight credits to Filiberto’s for preparing my food fast. But they got my order wrong, I originally ordered 5 mini (3 carnitas & 2 carne asada tacos or either the other way around) I did not get any carne asada meat at all. All bunch of carnitas meat & they are super dry. Lucky to me, I can make a good gourmet dish with the leftover meat tomorrow lol. It seemed like they prepared the meat from this morning and just reheated them. The taste is bland.

As you can see in the picture, it doesn’t look appetizing because it isn’t at all. The shrimps from the shrimp taco were small (5 pcs) burnt and it isn’t worth the price $5.46 each or something at like that range. But it was 7/10 for me. They just didn’t follow instructions because I asked for cabbage and pico but they didn’t put it.

I’m just disappointed of how it turned out because I was looking forward to suffice my cravings but for sure there are Mexican places that are way better than Filiberto’s here in Tucson.

I hope y’all...

The only reason this store gets one star is it's the only way I get to leave a review.

I took the time to order off the website because I know they have problems hearing with their speaker system when you go through the drive-thru. The order online system lets you give special instructions and informs you that there might be extra charges because of the extras. I subbed beans for rice added extra cheese to everything and ordered pico de gallo. I got none of these.

When when I called to complain, I had the option to go back and get a side of beans, which I couldn't because I didn't have time, or I could get store credit, because I ordered through Postmates.

I told the girl I would take the store credit she asked me what I wanted, I told her that I ordered a combo plate she said that was too expensive for her to give me a credit for. She could give me a credit for a side of rice or some churros or something like that. I reminded her that I paid the price of a combo plate, but that didn't matter. Yes I do understand that I received food. But not the...