Wendy's — Restaurant in Arkansas City

I had a terrible visit and advise others to stay away, especially during evening hours. I ordered a few sandwiches at the drive thru and when I say they came cold and soggy, I mean sitting out for hours or from the refrigerator cold and soggy. That wasnt the worst part though, the part that concerned me is that the burgers I ordered had a chemical taste like floor cleaner had got on them. Hopefully the store manager can look into this. Also, the drive thru employee left her mic on after taking my order and I could hear them making insulting comments about my order and the customer waiting at the window....

Waited forever in drive thru, ordered ONLY TWO Dave’s Doubles(one with no lettuce or tomato) and had to wait 20 min for people in front of us, got our food and it was cold and both had everything on it, went back through to get order fixed and had to wait in line for 10 min, they “fixed” our burger by taking off the lettuce and tomato cause when I got my “replacement” it was my old one with the tomato juice and seeds still on it, never again at this Wendy’s I recommend anywhere...

I went in the drive through too order two biggie bags, I asked for a large on one of the drinks and they gave me a small. They gave us broken straws. The lady was in such a hurry I couldn't tell her no tomatoes on one of the sandwiches. Mind you they were not busy at all and I was the only one in the drive through. Then when I got home to eat I saw that they only filled the fries and chicken nuggets halfway. Absolutely disappointed...