I had the absolute worst experience here about two Fridays ago. My two friends and I ordered food and we were not aware that the establishment closed at 10. So when we ordered food and mentioned we were eating there, the cashier BEN did not mention that they were closing soon. So as we were waiting for about ten minutes, the staff in the kitchen was obnoxiously loud and screaming. Being rude and make it known they were not happy with out last minute order. So when we received our food...it was in a bag and we took it out to eat. Meanwhile there was another couple eating at the booth next to us; no one gave them an issue. So as we were about to eat, BEN comes running over to tell us they are closing soon and we have to leave. BEN was very, very nasty to us and tried to say it was our fault for coming late....meanwhile we came about 20 minutes before closing and he did not mention anything of the closing hours when he took our orders. So we noticed there were outside picnic tables other customers were eating out so we asked BEN, if we could eat out there. He became very rude and said, "Ummmm I would prefer if you guys did not eat out there because I have to clean it up then." We started arguing with him and he told us to leave and wanted us to sit on the sidewalk and eat. We decided that was not right so we sat at the picnic table anyways, meanwhile OTHER CUSTOMERS are eating outside as well. Not even 3 minutes after sitting there, Ben comes running outside and starts shouting at us to leave!! He became very aggressive and threatening us to leave. We told him we wanted a refund and he said, "I will get you your refund so you guys can leave." A few minutes later, he came back and said, "My manager said you guys can eat out here but you need to hurry." We said ok and continued eating...Ben still stood there watching us and was still trying to argue with us. I told him to leave us alone and he finally did. I am still in shock by probably one of the worst customer service experiences I have ever dealt with!! The food itself tasted great...but BEN no way. He needs to be put in his place and learn...
Read moreWe were in Asbury Park taking a nice walk around Wesley Lake and the boardwalk when we saw a sign advertising MOGO. I looked it up and saw that it had rave reviews. We were definitely in the mood for some Korean fusion. So we decided to stop by and grab some fun bites.
Parking was challenging. We did eventually catch a break when a car just pulled out as we drove by. By the way, the parking code (33100) here is the same as the Wesley Lake area, so go park in the 33100 zone for your access to the boardwalk. In this way, you consolidate the time you pay when you dine in the downtown area.
The inside was clean and trendy. I asked for a menu and proceeded to order 2 beef tacos and 1 beef burrito to go. I was told the total amount due once I was done ordering. That amount was quite a few dollars more than I had expected. So I had to point to the menu to make sure she entered what I ordered. And she did and so I paid. (More on this later)
While we waited we realized there's a "pickle bar" in the back where you could help yourself with kimchi, daikon radish, and spicy cucumber. It's super appetizing and a significant part of the experience, so make sure you don't miss it! The order came after a 10-15 minute wait, a bit longer than expected. But the food was well packaged. The tacos were spot on with tasty Korean beef and fresh and colorful veggies. The burrito was exactly the same ingredients, except I added the kimchi rice which was the only negative: the rice was hard and I also realized I could have got the kimchi from the pickle bar without the $1 surcharge.
Now back to the menu. After I got home I compared the photos of the menu and receipt and found out the menu prices were outdated. The beef tacos are now $5 instead $4.50, and the burritos $11.00 instead of $9.50. After I called to confirm my findings, they graciously agreed to refund me...
Read moreI had the worst experience ever!! The staff especially the cashier the guy with long hair was awful! I work with DoorDash and I’ve been there at 7:51 pm. I’m ready to pick Dominic order. A big order about 10 items. I wait and then 5 minutes later I do to the cashier and say I’m here for Dominic and the guy told me the workers are working on it. So I’ve been waiting and time pass. I see people coming in and out, about 10 people have been in and out. And they’re getting their order! At 8:20 pm, I tell them again what’s happening and the guy said they are working on it. And then later I speak to other worker different person, and then he tell me that There is not Dominic. They just noticed now that this order is missing after the other teammate told me that this is no Dominic. So the cashier print the order now and send it back there to the kitchen. So I’ve almost waited an hour and all for nothing. Worst teammate ever and the workers are horrible because they don’t know how to cooperate with each other and their drivers! The cashier was clueless and lying to me this whole time saying that the order is being made...
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