Apollo Flame Bistro - Brevard Rd — Restaurant in Asheville

Firstly, there was not one authentic Greek dish on the menu. My husband is 100% Greek from Corfu (Kerkyra) Greece. He is a chef in an exclusively authentic Greek/Italian restaurant in Anchorage, Alaska. Our server, Abby, was simply stellar. She was completely accommodating, friendly, and professional. I asked 3 people where the owner was from in Greece and one might assume that he isn't Greek at all because there's no evidence in the restaurant and no one could give me an answer. If you are in the mood for Americanized pseudo Greek food, that is to say, Greek in name only then you won't mind. The cashier was derogatory and rude. Trying to suddenly charge me extra fees for using a card when it was not posted anywhere beforehand or on the menu. I refused to pay it. That's no way to run a business. I will never return.

Incidentally, I bravely tried the gyro sandwich made with marinated chicken which Abby recommended and it wasn't even remotely similar to an authentic gyro. The black coffee was fresh, my son tried cheese bread with marinara but that's not a Greek item. The pizza was under cooked.

For the quality of the food I must add that it was over priced. I found more authentic gyros at Kostas in Fletcher.

This place is a tourist trap for the American with an untrained palate.

If you must go, make sure you tip...

One of the most HORRID experiences at a restaurant I have had. We ordered food to go and we're told it would be a 15 minute wait, we have ordered from there before and it was always quick. We get there, my husband goes in and he's in there a while before coming out saying it would be a few more minutes. He goes back in 3 or 4 more times and at this point was told BY THE OWNER "I don't know what's going on, we don't know where your food is". We have been there over an hour at this point and I am PISSED. So I go in and I promise it's not pretty, after causing a scene, the owner still proceeds to say she "doesn't know" after my husband comes in to get me and we leave they are conveniently saying "oh we have your food right here". Yeah im sure you and your staff have spit in it and did god knows what else to that food. This is UNACCEPTABLE as an OWNER to tell someone who has waited for over an hour for to go food that you simply do not know what's going on, you are an owner you need to act like one. By the way does everyone know that any tips left go straight to the owners, staff DO NOT get any tips left to them, we have been told this by...

Moral of the story is go in or call. Don't use the online ordering system. The only reason this isn't lower of a score is because the food is rather good. Ordered online and I was missing some food. Things happen so I call merely looking for a credit for what I didn't receive. Here is where things go south for you. I call and let them know and get put on hold. When someone gets on the phone and asks how I placed the order. When I told him online his response was there wasn't anything they could do because it was placed online. That was it. Offered no other explanation. No sorry that you didn't receive everything. NOTHING. So basically screw me as the customer you have to contact the company, that you all hired to handle your online orders, in order to get some satisfaction for what I was missing. I recommend spending some money on your own ordering system that gives you full control so the great food you cook isn't infected by a company that doesn't give you control when things don't...