2Mauro's Cafe — Restaurant in Ashland

Updated 9/5/21: We went back today to give it another chance. The food was excellent and the service was great too. Came out fast and piping hot. I am changing my review to five stars. We will be back.

Previous review:

We went in on a Saturday. It was crowded, but not too bad. It took a while for the waitress to come over, but thats fine.... Totally understandable for a Saturday. We ordered and confirmed everything with her. She repeated it back. When she came with the drinks, she spilled part of one of them on the table and didnt even give us napkins to clean it up. I used my sweatshirt sleeve. Three out of the four things that we ordered came out wrong. We only sent two back... the other one was manageable so we didnt even tell her about it. I had to ask three times for silverware so we could eat our food. When we finally got the correct food, it was delicious, and that is the only reason that I gave three stars. The bill came out and it was completely wrong. She charged us for a full kids meal of eggs when we asked her for a side only. She also charged us for a wrong special and drink. (And when the big plate of egg came out I asked her if it was just the side egg because it seemed big and she said yes.) I told her that the egg needed to be changed and she told me they dont offer side eggs and it wasnt on the menu..... which didnt make any sense because we had just talked about it. I was not happy with the service at all. She said sorry once and said it was too loud in there for her to hear, but she repeated everything back to us when taking our order so Im pretty sure that was just an excuse. I might try again in a few months and I hope that the service is...

Please read all the way through. Hands down the worst restaurant experience I have ever had. Went there on Mother's Day there was a 45 minute wait to start which is understandable and expected. We were seated right next to the open kitchen. We saw what we thought was our food sitting in the kitchen window for 15 mins. No waitstaff stopped at the table for over 20 mins. When someone from the staff finally did come to the table we asked to check on our food. She asked the cook he said the food was not ready yet. 20 mins later the food was ready and one of the dishes was a dish that we saw sitting there for 40mins. When the waitress placed the dish down we camly explained that we had seen 8 different people touch the plate and that it had been sitting there for over 40mins so we're not taking that food. She apologized said she would have it remade on the fly. Ten minutes passes and our original waitress comes to the table and asks why one guest didn't have food. She had no idea what was going on with the table. At this point we ask for a manager. We wait ten minutes and no manager and still no food. We ask if the manager is ever coming out and were told he would definitely be out in less then a minute. Ten more minutes goes by and the manager comes out and says "cut me some slack it's the busiest day of the year." No apology no explanation. So after I launched some profanity at the man I left and will never be back. I have breakfast there at least once a month and never had an issue. I will never be going back there. The manager should be ashamed of himself for acting like that towards a paying customer. If I could give negative...

Went there for the first time for breakfast. I really wanted to like everything about this place but... After getting the menu I sat at my table for almost 15 minutes before the server asked me for my order. I ordered a waffle, bacon and a cup of coffee. The coffee showed up within minutes and the waffles and bacon shortly after. What irritated me is that when I ordered the waffles the server asked if I wanted “ real maple syrup”?! Well who wouldn’t ???! So said yes!! When I got my waffle (under cooked by the way) she gave me this 3 or 4 ounce bottle of “real maple syrup”. Only after I saw the bill did I realize they charged almost $4 for that tiny bottle of maple syrup!! That really annoyed me! The waffle was average but undercooked at best but the bacon was really good! I also wasn’t happy about the almost $4 charge for bottomless coffee!

I went back for a take out order for my wife m. She wanted a French dip but when I got it home they forgot the French fries. The French dip, however, was very good according to my wife.

Unfortunately I don’t think I’ll be going back anytime soon and I am sorry that’s the case since I like to support local businesses but $20 for an undercooked waffle, bacon and cup of coffee? No thanks! I think I’ll stick...