Yesterday was my first and will be the last time in that place, I arrived with high expectations due to a recommendation from my guest’s family about best burgers in town. Well mind you, I love to eat at local restaurants, specially when they’re “known for their quality” so I invited my guest over and went there… we ordered for appetizers the pretzels with a jalapeño cheese sauce (was salty, but still delicious) and mozzarella sticks (frozen burnt supermarket trash) because they ran out of Mac n cheese bites… main order was their “famous dish” a double cheeseburger with bacon X2. And here our nightmare started, first impression it looked bland (the only fresh thing on them “burgers” was the lettuce) buns were burnt dry and HARD, patties were BURNT, not overcooked… literally hard like a piece of flip-flop sandal, and to top that not even a bit of flavor. At the first bite, I knew something wasn’t right, so I open the thing and it didn’t even had mayonnaise on it (I would assume, I’d be even worse at rush hour). Side dishes were fries (they were acceptable but no better than something you can buy at your chain neighborhood market) and the onion rings, again BURNT… our experience was so disastrous that we had to ask for to-go boxes so the waitress won’t feel bad. She did a very good job, but the kitchen team must stop the (pre cook practice) because it’ll take the place to the ruins. To whomever is reading this review, please remember if we as customers go to your establishments to dine in, we rather have fresh food made to order, than something that was standing in the warm plate of the grill for the past 4 hours. The one star rating is for the waitress, That made sure we were taken care off, she earned her 20% in her two interventions! The food, deserves zero.