Probably one of the worst experiences I've had a bar and restaurant, ever.
Came by around 7:45,7:50 (remember this time) with open tables visible as well as bar space. Was asked if we had a reservation, but we didn't have one. Completely understandable at this point and put our name in. "It will be about 20 min.
She wrote my name down on a piece of paper and wrote 8:30 down. (7:50) and invited us to sit at the bar.
The high drink cost were one thing, but what was truly disconcerting was a bartender serving Patron shots to a couple of kids who clearly just hit 21 and were absolutely wasted. The buyer of the shots could barely stand up and the kid he bought for literally said "I've never taken a shot before" They took the shot and left, barely able to walk out the door.
We waited until 8:30 and no one got us. At 8:45 I walked back to the hostess and she quickly said "oh its a good thing you came, I've got a table for you!"
Sat us at a table that was open for most of the time.
Two servers for the whole room. Service was slow.... Sloooooow. We orderes drinks and they took 15 min. We ordered appetizers they took 30 min. We ordered entrees and they took nearly a hour.
The cheese curds and pulled pork earned the 1 star. They were amazing. The Cesar salad tasted like someone accidently dropped the whole bottle of sour dressing on some lettuce. Overpowering any other flavor. Forgot my protein.
We couldn't believe how slow the service was. Even paying for the bill took 30min and the check was wrong. So that was another 10min. Another 10 to run our card.
Overall we spent 3 hours here for overpriced drinks and walked hungry again.
Cherry on top? I asked where the restroom was. It's not there, had to go downstairs. We discovered a huge mall of multiple restaurants with no wait and a huge variety of food.
Eat downstairs, come up for a...
Read moreMy husband and I come to the borgata all the time to enjoy weekends away together. We are members of the Casino and here almost once a month. Do yourself a favor and stay away from this place. Awful service and SCAMMERS. Took 30 mins to get a waitress to our table plus they forgot my husbands food. Took forever to get drinks and food out to the table. Never once an apology. Then on top of HORRIBLE service, my husband ordered a double captain and ginger. When we received the bill, the waitress rang it in at 2 captain and Ginger’s. (Each 11$ making it a 22$ drink) I kindly asked the host if we can speak with the manager. The manager came over (miserable as all get out) and said “can I help you” and I explained the situation. She said “yeah it’s two shots that’s how it’s supposed to be” then left. Regardless if this is how it is rang in, be nicer about it. PLEASE PLEASE PLEASE do yourself a favor, eat downstairs then just drink at American bar and grill (right across). Much more friendlier and way...
Read moreI do not advise opening up an account at this place. I opened up an account with $1,000 and placed one bet and won. The next time I tried to log into the account I couldn't get in. The employee that opened the account put my email address in wrong. I have tried 10+ times to contact someone to help and every time I get shuffled to another department. Not one person I contacted tried to help me or fix my problem. Now my $2,000 just sits in an account in which I have not access to. Very untrustworthy and feels like a scam at every turn. Go to the window at MGM and place your best live and avoid dealing with these people via an electronic account. This is a major SCAM. Avoid, avoid, avoid. As a side note, I can't believe Jamie Foxx would associate himself...
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