Applebee's Grill + Bar — Restaurant in Auburn

I come to check my review to see if a Manager has the decency to comment on it and instead it was deleted! The audacity of a restaurant to remove a review because of the honest truth speaks volumes.

Below is the original review posted on 10/12/19.

This was the worst experience I have had at a restaurant in years. Do not eat here.

First as a professional corporate establishment you should hold your employees to higher standards. Having a female bartender with hardly any teeth and the ones she did have were rotten should have been my first clue to leave. In my experience bartenders are usually some of the most professional, skilled and presentable workers of an establishment - clearly this place does not follow the same industry standards of approachability. This one couldn't remember orders and had to repeat them several times. I had a difficult time understanding her and kept having to ask her to repeat herself. Additionally I watched her cough into her hands and handle items in the bar without washing her hands.

My order (and several others overhearing conversations) came out wrong and/or cooked improperly. There were also gnats flying around (clearly a sign of lack of cleanliness) and one drink refill had said bug in my glass. My steak was also stringy and gritty which makes me question the quality of food being served here.

The corporate office should look into this place, the health department should do an inspection and the management team should think about the presentability of the employees...

Our server didn't use a notepad to take our order. As a result of this, she brought us the wrong appetizer. When we informed her that we had the wrong one, she responded by stating that she thought we said something else. When we said no, we said we wanted mozzarella sticks, not spinach dip, she says "oh. Well mozzarella sticks are half of if you want to buy some." I of course, said no. I don't want to buy another appetizer because our server gave us the wrong one. I want the right appetizer that I ordered the first time. It's not like we expected to keep both. It's ridiculous to expect me to pay for the servers mistake. If you need a notebook to take an order properly, use the notebook. She also brought a drink without one of the components and I did a double take when she put it on the table, unintentionally, as I was trying to see if it was in fact actually missing something. I had decided not to say anything or try to get it fixed. She huffed and picked it up and said she would go fix it, as she saw me look at it, confused. When we ordered dessert it had been 15 minutes so we asked about it. It'd been sitting in the window and both deserts had almost entirely melted ice cream by the time we actually got them. Great flavor but overpriced for portion size. At the end of the day it still would've been a good dinner if it wasn't for such a...

Visited 5/25/19. Terrible service from start to finish! The waiter asked my brother what he wanted to drink, but did not even try to ask me. He just assumed I wanted what my brother wanted and walked off. We were waiting so long for food and service that the ice hitting the side of the glass was louder than the music. Our entrees came out, but my brother’s order was not completely right and our appetizer was still MIA...and so was our waiter. Another waitress came and got us a refill. Our waiter makes a rare appearance and we tell him we still dont have our appetizer. He said “Oh, she didnt tell you what happened?” We said “NO.” By this time, we are frustrated and ready to go. We ask him to take off the appetizer we never got. He was like “I put it in, y’all dont want it anymore?” My brother said “If it’s already in, we’ll take it.” We told him to make sure it’s half off because its after 9pm. The waiter tells us it’s full price because he put the order a little before 9pm. We were coming from a different time zone, so our clocks were 1 hour ahead. BUT OUR FOOD WAS STILL LATE EVEN IN A DIFFERENT TIME ZONE. It didn’t matter what time he put it in because we didn’t get our food until way after 9pm. We finally got our appetizer walking out of the door. Our meal should’ve been free! THROW THE WHOLE...