KFC — Restaurant in Auburn

My wife and I stopped in for a quick bite - normally we don't dine it at fast food joints, but made an exception as we didn't want to get oil/grease on our hands in the car.

Anyways, we went in and ordered a $10 4 piece meal to split between the two of us. A few minutes later, a young lady (Annalisse) came to break the bad news - apparently the order we placed wouldn't be ready for 30 minutes, and original wouldn't be ready for another 11. She was very apologetic and empathetic, almost fearful of our response (and offered a refund which we happily declined), but her service and quickness to be up-front with us about the issue made it evident that they were doing all they could to get us our meal in a timely fashion. She and the rest of the crew stepped up and even offered to supplement with chicken strips in the meantime after we decided to buy some to sate our appetites until the order came out.

On the whole, the whole crew went above and beyond to rectify the issue and Annalisse really stepped up to ensure our stop in was both positive and delicious!

We'll...

On a Saturday night at 7:40 PM, I ordered a meal with a large macaroni and cheese and they said that they ran out of macaroni and cheese and could only give me a small and I asked them how they could run out of macaroni and cheese and she said that it was not worth it for them to make more macaroni and cheese since they close at 9 PM. This is absolutely unacceptable. And bad business! I will never be back to this location again and I reported it to KFC headquarters. I just think that if we are going to order from KFC, we have every right to have a side come with our meal. And most people really enjoy the...

Pleasantly surprised. Definitely better than every other KFC I have been to. The spicy chicken sandwich here was rather inexpensive even comparing to other fast food places, was very tasty and filling, and the fries were cooked great. Not to mention fast, which is better than most KFC's.

Only issue was some of the tables were messy, but I'm going to give the place the benefit of the doubt because there was a large line at the drive through when we went in to eat. Again, still cleaner than most KFC's. Second time eating at this one and both times were pleasant so I'm confident in...