Rainbow Cafe — Restaurant in Auburn

On Labor Day my family and I went to the diner as we have in the past, we sat down- me last because I was trying to adjust my baby into the high chair. The waitress who is also the manager came to me and asked if I wanted anything to drink. I said no thank you I am fine with my coffee( which I bought on the way to rainbow just as I have many times in the past) at this point she already had an attitude and said “just for future reference we don’t allow outside food or drink so the next time you come don’t bring that in here” I said “okay, this has never been told to us before as we have come many times in the past” at that point she is going on and on about how we can’t have a drink from outside there and I answer “okay ma’am” at which point she yells from the kitchen to our table “okay then” She came back almost instantly with her little pad out asking if we were ready to order. At this point I had just sat down and not even looked at the menu yet. I said “ I am not, I just sat down haven’t even looked at the menu yet. She rolled her eyes snapped her little book shut and then walked off. She was half way to the kitchen when she charges back to our table ( mind you we have three children with us) and says “do we have a problem here” at that point I said “I’m not sure, do YOU have a problem? Because you’ve been rude since we got here” she began to say she’s always had issues with us every time we go . We have NEVER ever had an issue prior to this. We also spoke with the Hispanic server and said you have served us in the past, you have seen us here many times we have never had any issues. She agreed with us and apologized for her managers behavior. The lady walks off again and at that point we decide as a family this is a hostile environment and we were leaving. After the kids went outside we walked to the kitchen at this point livid about how we have just been treated and the manager is yelling at us about how “you people” always do this We begin to feel attacked and the argument escalates. At this point very mean words were exchanged to one another, all meanwhile the owner is in the kitchen and not doing anything to help de-escalate the situation. We are a large family we haven’t even gone out to eat as a family in a very long time because of how expensive it is. The manager had already ran to the kitchen and told them that they “ always have problems with these people” to which I would love some examples of as this is completely false. This all started because she couldn’t control her big emotions and felt offended that I actually said something back to her when we were met with extremely rude and negative energy. I shared my experience on a local page to which rainbow cafe kitchen manager made a response trying to go back and fourth about it. I’m not going to continue to sit there and argue with them. The food here is good I’ve never experienced any meal I didn’t like, but the attitude of the servers need some working on because this was not the first time they have been rude to us but it is the first time I ever called them out for being so aggressive in the way the manager spoke to us and the way the entire situation was handled. We don’t ever want to go back, and hopefully your family doesn’t experience the same way we were...

Rainbow Café in Auburn is such a gem! We went on a Monday morning for breakfast, and from the moment we walked in, the place had a lively and welcoming vibe. It was very clean and quite busy, which is always a good sign that the food is worth it.

I ordered the veggie scramble, and it did not disappoint. It came out quickly, piping hot, and beautifully presented. The portion was generous, and the price was very reasonable for the quality and amount of food. My nephew ordered the bear pancakes, and they were a total hit, not only were they adorable, but he loved them so much he kept talking about them the rest of the day. Watching him enjoy his meal made the whole experience even better.

The only downside was the service. Our server felt a bit dry and not very engaged. My 2.5-year-old nephew doesn’t eat meat, so I asked if he could have fries or something else instead. She said it would cost extra, which I completely understood, but in the end, the fries never came. It left the interaction feeling a little rushed and dismissive. Hopefully, it was just an off day.

That aside, Rainbow Café really delivers everything you want from a classic breakfast spot: hearty, well-prepared food, generous portions, kid-friendly options, and a clean, bustling atmosphere. I’d absolutely come back again and recommend it, especially for families with kids, because those bear pancakes are...

I called the Rainbow Cafe at 10:15 am today and whoever answered the call said they were not busy. I said let's go and got there at 10:40 am. We sat down and got menus and water. I decided I'd go to the bar and get a bloody mary but the bartender just looked past me and had questions for a young girl whom she was going to give a ride home. Then DID NOT acknowledge me standing right at the bar well. She just walked off and proceeded to go clean a table. There was 2 older men at the bar and 2 at the table she was cleaning. THIS WAS SOOOO RUDE. I just decided to forget about spending my money in the bar. Went back to the restaurant part and waited to order. Two more tables came in. We ordered approximately 20 mins after arriving. About 20 mins wrnt by and the two tables after us got their food first. I thought that's shitty. 5 mins later our food came and it was barely warm (WTF). I sent mine back and I could hear the cook say: (about my cold and raw sausage links) that's just the way they are! Guess what I had 1 bite an got boxes and left. We won't be spending our money there for a good long time. I saw the owner counting heads to see how many people were there. LMAO!!! Why??? Food was bad!!!...