This place is disgusting! I ordered a personal pan pizza today on the phone (February 6, 2018). I walked in Pizza Hut on 15th Street and first noticed a mess in the fountain drank area. I didn't think much of it because I wasn't getting a drink. A light skinned woman with rotten teeth in her mouth was sweeping the floor and picking up trash, that was a good thing, I thought. But then she walked to where they hold the cheese and picked up a hand full of it and put it on someone's order! She did NOT wash her hands, she did not put on gloves! She then picked up the broom and came to the register and asked can I help you. I asked her if that was my pizza that she had just put cheese on. She stated no and that she made mine earlier with the extra cheese. I told her that I had a problem with what I just saw her do, I explained to her what I saw her just do. She stated "no yours is good". Another employee came to show me my pizza, I told them both that I was sorry but I did not want the pizza because it was unsanitary, disgusting and nasty.
I will be calling the Health Department about how unsanitary and disgusting...
Read moreI scheduled pizza to be delivered at 10:30pm at 7:45pm. At 11:00pm my order was “canceled”. When I called the store they said it was likely that door dash had stolen my pizza because it had been picked up. They said they would remake my food and would have one of the Pizza Hut employees deliver it and to give them about 30 minutes. My pizza arrived at 12:20am. At 12:40am the delivery driver called me and said she needed my card information given to her over the phone because she “couldn’t see where I tipped her” she then handed the phone to another coworker who ended up after minutes of confusion telling me she actually couldn’t do anything about it anyway because the store had already closed. I tipped $7-8 when I placed my order I don’t know who received it. The door dash driver who stole my food? To have a Pizza Hut employee call me at almost 1am and ask where their tip was and for my credit card information after my food was delivered 2 hours past the time it was supposed to be delivered has to be the most ridiculous and worst customer service I can imagine. It also makes me wonder if they were...
Read moreI called for delivery at3 they said2hr wait!Then about a little after 5i call&theyou said I had no order then I talk to a manager and he does find it yet while the girl laughed and played she messed up the number!They never came to my house with food and Said ok I'll bring your order out no charge bc of their mistakes!It's almost9:15pm no food then I've been hung up on bc i called to talk to manager,I've waited over 20 minutes a couple times to never speak to anyone!!!No food no response no manager!!! Today March 3,2018 still terrible service 2hrs for food to deliver manager was rude but they promised 30-45mins got food when they closed on the way home it was dropped off!!March 26 I always have problems with this pizza hut i ordered pizza the manager says it'll be there whenever and im not promised a time but I explained it does!The manager sunny is always nasty here bc she thinks its ok to talk to people any k8nd of way!Someone needs to do something about the people in charge!!!!Its now 11:15 over an hour 15 mins late&Im told it...
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