Si pudiera 0 estrellas, hice una orden en linea y cuando fui a recoger mi orden me decían que yo no tenía una orden ahi y yo ya había esperado 30 minutos como decía el email cuando ordene, no están atentas de las órdenes en linea y se me hace ridiculo por que siempre esta vacío nunca ay gente adentro siempre se ve bien solo este negocio, yo queriendo apoyar por que según es muy bueno y me salieron con mal servicio aparte que la comida no tenia nada de sabor. Ya cuando se dieron cuenta que si tenia orden aun así se tardaron en hacerla, cuando agarre mi orden les falto mis bebidas y me tuve que regresar. Yo no se si la que estaba atendiendo era nueva pero eso no es excusa por que como dije el lugar no tiene clientes ni esta ocupado pa que no anden al 100 con las órdenes en linea nada les cuesta chequear de vez en cuando si ese es su trabajo. Por dos ordenes combo salió mas de $50 agarre una torta de milanesa y no tenia nada de sabor y el pan estaba bien duro! Les había pedido chipotle dulce en un lado y ni me lo dieron. Yo entiendo que aveces estas cosas pasan pero siento que fue de mas. Si tuviera sabor la torta no me hubiera quejado pero muy caro pa que no tenga savor, se les olvidaron echar mis chipotles eso a lo mejor hubiera salvado la torta y pues mal servicio me tuve que devolver 2 veces y esperar una hora!!!!
If i could rate this place i would give it 0 stars, i placed an order online and waited 30 minutes to pick it up like the email said, when i went inside the cashier was telling me there wasn’t an order made to pick up, i kept telling her i made it online so i had to pull up my email and show her the proof, she went to the computer and checked and it was on there, she told me to wait 10 minutes, i waited and it wasn’t ready until another 30 minutes later, i got my order then realized she didn't give me my drinks, i had to go back and tell her i was missing my drinks and she gave them to me. I understand sometimes these things happen but at the same time this service wasn’t what i expected, i wanted to try the food here and support this business because its always empty. When i tried the food i was even more upset, i ordered a torta de milanesa and it had no flavor at all and the bread was really hard. I wouldn't complain about this usually but i feel like $50 for 2 meals and an hour wait is way too much for food with no flavor and bad service. Im not sure if the girl on the register was new but even then the basics of her job is taking calls, online orders and ringing people up, like i said this place is always empty they rarely have customers, she easily could have been checking the online orders from time to time there was nothing else for her to do, she didn’t have calls coming in she didn’t have a line of people in the store so i feel like theres no excuse. Also i had placed an order for some chipotle on the side and i didn't receive them and i feel like that maybe could have saved the food and gave it just a bit of flavor. Definitely not a fan of waiting an hour for food with no flavor, missing part of my orden, having to go back in 2 times to fix my order and getting horrible service. Sadly not going...
Read moreThis is my favorite place to go for Mexican food west of Chicago. This place is truly the definition of an authentic Mexican restaurant. The two ladies that run the place are so friendly and welcoming. Try the chalupas with green sauce and chicken. OMG and they make the best sopes in town too. The tamales are so robust and flavorful and they make them ALL WEEK now. The guacamole is made fresh to order as well as the chips, which is quite the nuance IMO. I’ve had really bad luck with aurora area mexican food but not after I found this place. Let’s be honest, the food takes 20-30 minutes to make, so call ahead. (Made from scratch food almost always does.) This is not a burrito spot by any means, so don’t be afraid to try new things like sopes, chalupas, Molotes and cemitas. Overall, this is a truly authentic Mexican restaurant run by some great people.
Thanks, Molotes la...
Read moreExcellent food. I moved to the area 5 months ago, and I have struggled to find a Mexican place that has good steak tacos, rice, and beans. I'm happy to say I have finally found that place.
Every place I went to uses beef steak, and the one place that used real steak had beans and rice that I didn't like.
The portion sizes are also very good, and the prices are reasonable. I suggest trying this place out if you...
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