Pudge Brothers Pizza — Restaurant in Aurora

The experience is akin to choosing the lunch equivalent of a mystery flavored dum dum pop! You know it'll probably taste OK, but you have no idea what you are actually eating.

As far as I can tell, the problem arose from a gross misunderstanding of what was being ordered over the phone, and in person at pick-up. Upon returning to work with our food, we realized that not one item we ordered was correct. (Wrong calzone fillings) I called to see if we could return one to either be remade or refunded.

Instead of immediately finding an amicable solution, the manager insisted on arguing that they confirmed it over the phone, in person, and they made them as ordered, no mistakes. (The food delivered neither matched the receipt, nor the original order)

He was pretty quick to rudely point the finger at me for screwing up the order. Money was returned for the uneaten calzone after two phone calls and much discussion.

Customer service is their last priority. Food's OK. Price is high for what you get. Will...

I was visiting a family member in the hospital and decided that I couldn't stand another meal at the medial center do went across to Pudge Brothers Pizza across from the street. The staff was not particularly friendly, but we were hungry. The pizza looked like it had been sitting out for a while so I placed a special order for a ricotta, mozzarella, and ham calzone. This is not an item on the menu, but they prepared it for me and it was quite good. The other person ordered a calzone supreme and said it was excellent.

I probably will be back since it is far better than the hospital cafe and it looks like we will be here...

I placed an order with this restaurant with grub hub. After my payment information was processed the restaurant called up and told me they would not deliver the food to my address because it wasn't in their range. Therefore the manger told me I had to waste my time and call grubhub to have the order refunded in addition to now having to wait a couple of days for the money to process back to my account. When i asked the manger why they would set grub hub up to process an order and take my money to a place they dont deliver, he replied ' its not my problem. Absolute worst experience I...