Starbucks — Restaurant in Aurora

One star for getting one drink right/it’s the lowest rating you can give. My sister and I ordered 2 Strawberry Green Teas, an iced coffee (with sweetener) and a vanilla bean Frappuccino with Carmel drizzle. First, they gave us the iced coffee with no sweetener, one normal strawberry green tea and then another that was an unknown brown tea. Then instead of getting the vanilla bean with Carmel drizzle frappe, they gave us a Carmel frappe. I understand that some of our drinks had add ons that aren’t included but we have never experienced this at another StarBucks. We were sitting at this Starbucks for 30 minutes when most StarBucks trips takes 10 minutes at most. I do not recommend coming to this StarBucks unless you want your time to be wasted and want your drinks to...

I’m not surprised to see that this Starbucks has a rating of 4.2. I was on my way to work early in the morning for a team meeting planning to pick up a traveler, size of hot chocolate, and coffee that has been advertised in a blog recently, when I arrive to the store with 30 minutes to spare the barista told me the only thing they had available was coffee and it would take 20 minutes just to make the coffee. This sounded a bit ridiculous to me so I called Dunkin doughnuts who is able to provide a box of hot chocolate and a box of coffee plus a dozen donuts for half of the price in seven minutes. Starbucks really let me down this time don’t know how often I’ll be...

3/10/23-Super rude staff. My mom ordered a drink without ice and the staff here not only threatened to charge her double but made fun of her as well. The guy didn't even wait for her to walk away before he went over to his coworker and started making fun of her. My mother has teeth issues and cold drinks hurt her teeth. This is a form of discrimination by the staff on someone with a medical issue, open bullying, and highly unprofessional. The manager of both this Starbucks and Safeway should deal with these employees. Do not go to this location unless you want to deal with...