24 Diner — Restaurant in Austin

The food was HORRIBLE!! The manager, Chris, attitude matched the food. Our waitress was helpful and none of our issues had anything to do with her. But apparently she took it personally and started crying. We were told thats why the manager was so AWFUL!! Although I could hear the waitress complaining about us to the other staff we still tipped her $20. When we arrived they informed us they were out of 3 different items. That was okay, but the food we ordered was cold, hard, and just nasty. I know the staff was stressed, besides being without 3 main items, they ran out of clean plates and apparently silverware too. Our silverware was dirty and they had to bring us plastic. At the end when we asked for the manager we were told he had several stores and they didn't know when he would show up. The young lady said she would comp our bill which is not what we wanted. The manager showed up with a HUGE attitude. Instead of being helpful he blamed us for not speaking up earlier. He started snatching our dishes and then refused to give his name. We did eventually get his name from someone else. CHRIS THE MANAGER...

I normally don't leave bad reviews, but this experience was totally awful . . . First there was no one at the greeting station to let you know if you needed to seat yourself or wait to be seated. I finally seated myself when an employee fron the airport told me I could just come on in. The waitress got to my table pretty quickly once I was seated. I ordered the "24 Hash" which appeared to look pretty good on another patron's plate, but was complete trash when I received mine. The potatoes were dry and hard, the sausage and bacon must have been sitting for hours after being cooked, because they were also dried out and hard and so was the cheese that was melted on the dish. The only fresh cooked things on the plate were my eggs that I requested over medium on top of the hash. I will never go back to this location when at the Austin Airport, it's not worth the price...

The one plus to this place... It's right across the way from Alaska gates in the airport. The chicken and waffles were horrible and for the price was even worse. Who knows when the grease has been changed or what. The chicken was dark, overcooked, nasty. So much so when I was done with the meal and the bartender/server saw all the nasty deep fry. He laughed and goes " oh, a little crispy today"--- ya think? We watched multiple people come in and not be greeted or serviced within a timely manor and left. While it seemed the only person working was the bartender. The two in the photo, started like this for roughly 15 minutes, this after sitting at a table for another 20 minutes with a cook from the back. Again, people were leaving because they were not getting service. My wife and I just chuckled while watching all of...