Capital One Café — Restaurant in Austin

Review on 360 Checking:

Do not recommend if you are expecting banking service compared to major banking institutions.

What do I mean: Many ATMs in your area, working ATMs, access to your payroll deposits one day before a holiday.

I opened my 360 checking account last month. Set up my direct deposit on December 12, because the 1st was a holiday, my deposit was available January 4th. Not even pending on the 31st or a portion of my money available.

Two ATMs in my area inside Target were not working. The one in Pflugerville was out of order and the one in Round Rock was not processing withdrawals.

Customer Service is okay; however, they are limited based on the institutions abilities.

Would not recommend this account to working families. Might be okay for students who are not conducting major financial transactions on a daily basis.

Cap One can and SHOULD do SO much better!

Fix your ATMs promptly (Target in Pflugerville indicated your ATM has been down for days). Stock your ATMs with money to withdraw - access to our money.

Give customers a reason to stay.

Update 01-16-2021....

A week later the Pflugerville ATM is 'still' down. Now Pflugerville residents will need to travel to Round Rock or The Domain to access a Cap One ATM.

This fact...

I have to say, the food was good. The coffee was good. But $20 for a breakfast sandwich and a 6 ounce cup of coffee? I don't think so. I will never be back to this place again. They had all of their drink prices on a menu board above the counter, but I saw nothing that had the prices of the food at all. Even Starbucks prices their food so you know what you're getting into before you order it. I will never, ever, ever, ever, ever, come to this place again. I could've gone to the salt grass restaurant, and got a full-blown chicken fried steak, two sides and bread and iced tea for 20 bucks. To spend money on that. I could've gone to central market bought a fresh loaf of sourdough bread just like they had used on my sandwich. Bought ham and Swiss cheese, and a pound of coffee for 20 bucks. Plus the place look like a general why work area. They had games set up, as most of those General why guys are on break all day from what I've seen. I will never, never, never, ever come to this place again. The service was good. Absolutely good. The place was clean and I even checked out the bathrooms, which were super clean. But again, 20 bucks for a damn sandwich and a cuppa coffee?...

There's a reason why people are switching to prepaid. This is the worst bank to ever come into existence and I can't wait to get rid of them. My paycheck has never been up to 2 days early OR on time. They hold your money for any little transaction you make and purposely rearrange your purchases to make you go over your available balance. Now most banks do that crap but Capital One will hold a purchase for THREE DAYS, put another purchase through and then the transaction on hold, all of a sudden is finally processed to make it seem like the money was not there when it is. If I wasn't living paycheck to paycheck and keeping up with my balance daily, I would be going over my balance every time I made a purchase! I literally have to wait for transactions to fully process in order to pay for things because it looks like the money is not there. The features on the mobile app are ok and the savings can be beneficial but I should receive my paycheck a day before like other banks offer. Why the hell are you holding on to my paycheck when you know the holiday...