Tommy Bahama Home Store - Austin, TX — Local services in Austin

We have been shopping at several furniture stores, some in the domain. We stumbled on to Tommy Bahama home and both of us said we had never heard of it. To our surprise we went in and found that they had a very nice collection of furniture that suited our tastes. Most importantly, the design consultant, Lori Lander was especially helpful and because of her we ended up making two purchases. She answered our questions when we needed something and if she didn’t know the answer she promptly found out. After showing us some items she gave us space to talk without any interference and she did this several times. She is obviously an experienced consultant, has good people skills and Tommy Bahama is fortunate to have her. We will definitely shop there again and we will...

The staff were rude to one another, specifically the 3 men in the back weren’t respectful to the female salesperson. As International Woman’s Day is around the corner I felt the need to call this out. Any feedback and coaching should be handled in a professional manner. There is no need to mistreat another employee in from of the customer.

As for the furniture, some of the pieces were not to my taste (on the ornate side) but most were quite nice and unique - with modern, classic and coastal touches. I’m not dinging the store for the furniture, the minus two stars is for poor service (and I’m trying to be generous here, assuming I caught them on...

Ordered and paid thousands in full for a dining room set and two accent tables months ago. Was told that I would receive all before Thanksgiving. Was told that everything had arrived and that I would be receiving a call to set up delivery. Sold my old dining room set just in time. Now they're telling me my dining room set actually hasn't arrived and that I won't get it until January! They had also mentioned that they would be able to lend me a table for Thanksgiving but then changed their mind. Way to set expectations and fail to meet them multiple times. Long story short, tow, we have no table for Thanksgiving. Beyond...