Bob Evans — Restaurant in Bainbridge Township

Bob Evans is usually a good place to eat, but not this one. I've waited to review it, tried time and time again, but it's always a fiasco. The wait time is terribly long and the service is medicore at best.

Last time I dined in with the wife and three kids: Tried to order milk; but they ran out. Tried to order chicken tenders; but they were out. Asked for some kind of "signature" hot sauce, you guessed it; they were out. Couldn't help myself and made a snarky comment at this point and immediatly regretted it (realizing this staff may very well tamper with my food).

Last time I ordered online: Very used to them not having the order ready in a timely manner, so I showed up 30 minutes after the website said it'd be ready. It wasn't ready, but I didn't have to wait as long as usual. When I got my order in the car, I immediately realized the soggy melted looking wad of eggs and cheese was not the pot roast hash I ordered. Went back in and spoke to the manager (didn't ask for her, she was running the register). She made things right and personally whipped me up two (2) pot roast hashs and gave them to me in under 5 minutes. Apologized profusely and said that their cook had called off and she was doing the cooking herself. Found it odd that she could run register and cook at the same time. Also found it odd that food can be cooked so quickly, yet the wait time is always so long at...

By far the worst dining experience I have had ! To start off my family of 6 was seated at a dirty table they said it was just sticky garnish when I wiped with my hand it was coming off . They sat us at another table lo and behold same thing I asked for a rag and spray bottle and was gonna clean it myself as I have a baby that puts everything in her mouth . Instead they moved us yet again . We ordered when the food came out it was cold as ever . No gravy on my country fried steak daughter breakfast came out with scrambled eggs instead of the over easy she had ordered . 10 years olds burger was like jerky. Got a manger and she really didn’t make it any better she offered my daughter a different meal in place of her jerky burger . The whole situation made me never want to eat at a bob evens again. I could see if maybe they were busy but at that time there was maybe one other table there . NEVER AGAIN . Manger didn’t even offer anything off of our bill . If it wasn’t illegals to walk out I would have !!! As you can see only one person are there meal at my table . Waste of money and a...

I had a craving for Bob Evans Sunday 2-19-2017 at 5:40 pm. I placed an online order at the Aurora Rd. Solon, OH location since I was in the area shopping. I ordered the Pot Roast Hash breakfast with biscuits. Well... I picked up my order & was kind of shocked that at almost 10.00 the whole breakfast was in a small container that a sandwich should come in. I also added the fruit cup for almost 3.00 & that cup was even more tiny. But even so, I wasn't totally dismayed UNTIL I started to eat my mini breakfast (& since that particular breakfast is layered) I realized from the taste that my potatoes were BLACK! I don't mean a little dark, not just overcooked, actually BLACK... Whoever cooked my meal HAD to see that they were charcoal black. That type of food prep is inexcusable. Period. The cook should be terminated for having the audacity to actually plate something of that quality to a paying customer. I...