Flame Broiler — Restaurant in Bakersfield

be careful of what you order. I ordered a plate with all Brown rice and half-and-half on the meat. The store owner started up charging me $.50 because I ordered all Rice even though it shows as an option on their menu. When I questioned them, they say that’s just how it’s done. So even though I’m not getting the vegetables or the coleslaw and the orange she wanted me to pay $.50 extra for that and then charge me another dollar for extra meat which I didn’t ask for. Just wanted to regular serving of meat. so I got no credit for what I did not take such as the vegetables coleslaw and orange and got charged $.50 for all rice instead of rice and vegetables even though their menu states that is an option without any indication that there is a change in pricing for that option. Then assumed that I wanted extra meat to replace what I wasn’t getting and wanted to charge me $.50 for the beef and $.50 for the chicken ending up with $1.50 in up charges it was never explained prior to ordering. Nor does it make sense. Never asked for the extra meat and I’m not getting three items instead of the rice that I’m replacing the...

Best Flame Broiler in town. So nice, and I don't feel bad asking for no carrots or white meat chicken (unlike some of the other locations that roll their eyes when I ask). ALSO, they handled an angry customer SO WELL! The guy did not know how to order a plate. They explained it once while they were making it and another time while he was paying. He said he understood every time! He GRABBED the plate out of their hand when they said they were waiting for beef to cook. Then, he stormed back in cursing up a storm because they was no beef and demanded a refund. The employees handled it super well, which really earned my respect. The food is...

I went in today 10/12 around 3pm. They have a flyer that says that Kern Schools District teachers and employees get 15% off their order. I asked about it because I work as a substitute teacher, and the lady that rang me up said I needed a form of work ID. As substitutes teachers, we don’t get I.D.s. However, I did show her my substitute teacher permit that has my name and matches my CA ID, but that wasn’t enough. I guess substitute teachers can’t get the discount because we don’t have a form of work I.D. Other than the work permit that verifies we work for the district. The avocado chicken salad is 2.5 out of 5 (in...